Why are we putting together a Consumer Advisory Body?

In accordance with new Government mandates, starting from December 1, 2023, all approved aged care providers, including Home Instead, are obligated to propose the formation of a Consumer Advisory Body at least once every 12 months.

Home Instead is extending an invitation to aged care consumers and their representatives to join a Consumer Advisory Body. The primary aim of this body is to provide Home Instead with valuable feedback on the quality of care provided to our clients, enabling us to enhance our services. Consumers and their representatives are encouraged to express their interest by registering for participation.

Make sure to read our Consumer Advisory Body Information Sheet before completing the Expression of Interest form.

Read Information Sheet

Register your Expression of Interest

Contact Information

How would you like to be contacted?(Required)

About You

We want to be as diverse as we can, however only select an option if you feel comfortable.
Interpreter Required?
Though this information isn't mandatory, we are trying to include people from all backgrounds. Only complete this question if you are comfortable.

Please advise of your availability to attend meetings and contribute to the Consumer Advisory Body.(Required)
I have and understand the Information Sheet(Required)
I agree to the collection of sensitive information for the purpose of participating in the Consumer Advisory Body(Required)

Our Consumer Advisory Body aims to improve our care services for our clients & their loved ones.

Information Sheet

The members of our Consumer Advisory Body will help us with:

Quality of our Care Services

Quality in-home care services play a crucial role in fostering the well-being and independence of individuals, especially the elderly.

Communication & Resources

Effective communication with in-home care is crucial as it fosters understanding, trust, and collaboration, ensuring that caregivers can address the unique needs of our clients.

Room for Improvement

Home Instead is always looking to improve and listen to feedback from our clients and their loved ones.