Compassionate care. Support. A helping hand.
From the home you know and love.

Home. It’s a space where not only memories are made. But it’s also where we all feel most comfortable, familiar and at ease. As we age, there will be elements of your day-to-day that may become more of a challenge.

Whether it be staying on top of the washing, making the meals you love, or even feeling confident on your daily outings, we see each aged care journey to be distinctively personal and different for anyone.

Why we are the best choice

Flexibility

No matter what services you receive from us, we have the flexibility to be able to adapt to your needs as they change. If you are on a Home Care Package, you pay one low management fee with no exit, daily or hidden costs.

Care that is personal

Be personally matched for compatibility with quality trained CAREGivers.

Relationship-based approach, not task-based

With Home Instead, you can enjoy your daily activities with a like-minded companion, not simply a carer.

Consistency

Once matched, expect the same reliable, professional CAREGivers each time.

No wait times

With no wait times, begin your care when you need. Then, you choose the day and time you would like us to help. Not the other way around.

24/7 Support

Your dedicated local care team is always just a phone call away. No matter what time, day or night, 24/7.

Trusted partners

Have confidence and reassurance knowing you are in the hands of an experienced, trusted, locally owned and operated company that place seniors as the first priority.

Our commitment

We are committed to providing the best in-home care and support, tailored to suit your personal needs and preferences. We never stop with our goal of continuous improvement.

Extended care

Increased hours for the support you need.

The Home Instead difference

We deliver care, support and a helping hand that’s relationships-based and
not “task-based” to seniors from the comfort of their homes, instead.

 

  • Experienced and trained

    Since 2005, Home Instead have provided millions of Australian seniors with professionally qualified non-medical home care and companionship services.

  • Professional, compatible CAREGivers

    Our compassionate and dependable CAREGivers are passionate about your care. They are professionally qualified, fully insured and have undergone all pre-employment and reference checks.

  • Locally owned and operated

    We are a trusted national network of independent, locally owned offices providing exceptional care and trusted services. We understand the local lifestyle, and our community.

  • Responsive, coordinated, managed approach

    24/7 care, fully adaptable and high standards. This is  guaranteed as our Quality Management Systems are internationally recognised (ISO 9001 Certified).

  • Quality, flexible, personal, consistent service

    Choice, flexibility and control. This is our commitment to you. We offer you the best in-home care and support, tailored to suit your personal needs and preferences. We keep a journal of daily activities allows for transparent communication and consistency of care.

  • Request a free, no-obligation care consultation

    To learn more about how Home Instead’s in-home services will support your needs best, request a free, no-obligation care consultation.