Personal Care

Everyday personal care, that’s respectful.


From a helping hand for everyday tasks such as grooming, personal hygiene and showering so you feel refreshed and ready for the day, to encouraging you to help stay active through exercise routines, or providing an escort to your medical appointments, at Home Instead, we support you, so that you can continue to live confidently and safely at home.  We pride ourselves on providing quality, respectful and consistent personal care services, as and when you need them.

Having a non-family member to help you with your daily personal tasks allows you to maintain your privacy and dignity while receiving the help you need to live at home comfortably and independently.

We understand each person’s needs and daily routines are different. Therefore we tailor our care and assistance services to meet your needs.

Some of our personal care services include:


  • Everyday

    • Washing or showering
    • Dressing
    • Grooming
    • Personal hygiene
    • Toileting and incontinence care
    • Assistance with communication
    • Meal preparation
    • Medication reminders
    • Home maintenance

  • Staying active

    • Assistance with eating
    • Assistance with mobility and walking
    • Movement around the home, and maintaining regular exercise
    • Escorting to appointments, shopping or social outings

  • Specialist care

    • Vision
    • Dementia care
    • Respite care
    • Palliative care

Here to help

Whether you need a few hours of support every now and then, a few visits each week or 24 hour care; Home Instead CAREGivers are here to help.

To learn more about home helper services, contact your local Home Instead office, or call us on 1300 008 018.

CareGiver dressing senior

Frequently asked questions

  • Is personal care and assistance subsidised by the Government?

    Yes! Services under personal care and assistance can be covered under government programmes such as the Home Care Packages & Commonwealth Health Support Programme. These services are also available for Private clients, simply contact you local office to find out more. Please note, there may be a gap and a small contribution to pay, as the Australian Government may not necessarily fund the full cost of the program.

    If you’d like further information about this, please contact your local Home Instead office or call 1300 008 018 and you will be directed to your nearest office.  Then we can walk you through the options available.

  • Will the same CAREGiver visit?

    Yes. As with any of the other Home Instead care and support services we provide, once we have officially onboarded you into our family, the first step will be for us to get an understanding of your lifestyle, needs, and preferences, before we partner you with a professionally trained and compatible CAREGiver matched to your needs to help you with your daily living tasks.

    The same CAREGiver(s) will see you at your home, so you can expect to see the same familiar face each time.

  • What if I’d like to change my CAREGiver?

    Your happiness and satisfaction in the services we provide is our top priority, and with any services we provide, we’d want to ensure you feel comfortable and at ease with the bond and relationship you have with your CAREGiver.

    If you would like to change your CAREGiver, please do not hesitate to let us know by calling us on 1300 008 018. We’ll be right there to support you through a smooth transition if you do decide to change your CAREGiver.

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