Home Help & Support at Home

From help with day-to-day errands, general shopping, light housekeeping and home tidy-ups, medication pick-up, our Home Help services assist you in every day living and support you in your own home.

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Professional, caring help for seniors, from the comfort of home.

As we get older, everyday tasks can start feeling a little more strenuous. But that doesn’t mean you’ll need to leave your home behind. Home Instead can help you manage living at home; supporting you however is needed.

Whether you or a loved elderly family member are approved on a Government Home Care Package or privately funding the home care, Home Instead is here to help in any way we can. From the smallest of care needs to overnight companionship and immediate care, our CAREGivers and compassionate team members are dedicated to helping seniors stay at home for longer, and independently.

Our CAREGivers can assist with a variety of common household tasks and provide home help, including:


As we age, it can become difficult to maintain a balanced diet. Our taste buds diminish and we may lose interest in food or sometimes, we simply lack the energy to cook for ourselves.

With our trained CAREGivers, not only ​can we help keep your diet and nutrition nutritious and delicious, but we will tailor meal plans and cook dishes at your home to enjoy. Each of our friendly team members can assist with:

  • Menu planning
  • Grocery shopping
  • Meal preparation
  • Monitoring diet and eating
  • Monitoring food expiry dates
  • Help with errands
  • Pick up prescriptions
  • Medication reminders
  • Assist with transport and travel needs
  • General shopping
  • Appointment reminders
  • Oversee home deliveries
  • Laundry and ironing drop off/pick up dry cleaning
  • Make beds and change linen
  • Dust and vacuum
  • Organise and clean cupboards
  • Take out the rubbish
  • Assist with pet care
  • Care of plants, light gardening
  • Supervise home maintenance.
  • Discuss historical events, record family history
  • Play mind stimulating games, participate in crafts
  • Accompany to lunch or dinner in a café or restaurant
  • Escort to appointments and special events
  • Provide companionship and conversation

How can we help you or a loved one stay at home?

Whether you need two hours of support every now and then, a few visits each week or 24 hour care; Home Instead CAREGivers are here to help.

Helping our clients at home and giving them the support and care they need is our mission, and for decades Home Instead has been providing quality home care in Australia.

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Frequently asked questions around Home Help

  • Who is this for?

    If you feel you are finding it difficult to complete your household tasks (such as hanging out the washing, vacuuming the floors, dusting, cooking) owing to strength and mobility challenges, but can still manage your personal care (such as showering and dressing), then Home Instead can be a helping hand for you around the home.

    For more complex care or support, you can also have a look at the Home Care Packages (HCP) Programme.

  • How often can you visit me at home?

    As often or as little as you like. There is no maximum to the amount of hours we at Home Instead can provide you with support. Remember we also provide a number of other support and home care services.

    For example, if you have a number of care appointments to attend to, we can also help you through Care Management or if you’d like support for personal care elements such as showering, we can also provide Personal Care and Assistance.

  • Are basic home help services subsidised by the Government?

    Yes. Entry-level support services are covered by the Commonwealth Home Support Programme (CHSP) so that in-home care fees can stay reasonable and affordable. In this case, Home Instead can help with additional privately funded care, as we are not an approved provider for CHSP.

    There are a number of eligibility requirements (in particular, you must be aged 65 years or older, or 50 years or older on a low income, homeless, or at risk of being homeless). To see whether you are eligible, please visit My Aged Care’s website

Service Enquiry Form


Speak to someone at your local office today about our care services for you or a loved one.

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