Real stories about our in-home care

Hear from our clients who have benefited from our in-home care & support. They share with you why they chose Home Instead, and the difference our relationship-based care has made to their lives.

These stories will give you a glimpse into how we are different and why our CAREGivers build lasting connections with seniors and their families.


Palliative Care Stories

“They never lost sight of the fact that he was a person and not just a patient.”

Read about two very different end-of-life journeys, which were supported by our compassionate CAREGivers.

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Paul and wife - real care stories

Dementia Care Stories

“They have supported me and helped me with absolutely everything.”

Learn how we support people living with dementia, and provide respite for their primary carers.

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Dementia real care stories Bob and his wife eating lunch

Hospital to Home Stories

“They have been able to implement my wishes.”

Learn how our flexible hospital to home care services work.

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Companionship Stories

“My CAREGiver is a special lady. She was instrumental in getting me to walk the Kokoda Trail.”

See how we support seniors to live independently at home, while also providing companionship and encouragement.

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Respite Care Stories

“Having the Home Instead carers take care of things like housework and exercise are important because it allows me and mum to enjoy each other’s company more.”

Read how we can provide reliable short-term respite care so your carer can rest, recover and recharge.

Ability Care Stories

“We are so much better off with care at home. We just wouldn’t be able to cope without Home Instead.”

Read how we pride ourselves on providing quality, respectful and consistent Ability Care services, as and when you need them.

Elderly couple sitting on a bench looking out over the water