At Home Instead, we believe
the future of ageing is at Home

Because no matter how old we are, home is a space where we feel most comfortable. A place where we feel most at ease. And a sanctuary where we feel most safe.

By adopting a relationships-first approach to providing care, support and a helping hand to seniors, as opposed to the traditional task-based approach – we are committed to changing the face of ageing, by putting seniors first, and are on a mission to enhance the lives of ageing adults and their families.

Home Instead timeline

Bringing Home Instead, Home. To Australia

In 2005, Home Instead opened in Australia, founded out of necessity by our founders Martin and Sarah Warner, who were left empty-handed in their search for suitable in-home care and companionship service for their ageing parents. And soon after, the first office of Home Instead was opened in Brisbane, Queensland. Since then, Home Instead has provided Australian seniors with high quality, professional home care and companionship services. As a trusted national network of locally owned offices, we take personal responsibility for providing the best in-home care and support to meet our clients’ needs. We are committed to addressing your individual needs, and keeping you as comfortable and independent as possible in your own home.

With Home Instead, expect passionate dedication, extraordinary service and authentic care, no matter your needs. Our personal and lifestyle assistance includes general personal care, home help, companionship, respite care, dementia care, 24/7 care, transport, palliative care and care management.

We can also perform light housekeeping, meal preparation medication reminders as well as transport to appointments, shopping or social outings.

Our Global History

Our Australian journey might only be 15 years old, but our origin story starts nearly 25 years ago. Home Instead Inc. was founded by Paul and Lori Hogan in Nebraska, USA back in 1994. 

The need for non-medical home care and companionship services to help seniors live independently become evident after Paul cared for his grandmother over 12 years.

Local care, worldwide

Home Instead is now a trusted global network of locally-owned and independently operated senior care franchises – all of which providing exceptional care and trusted services. From North America and Asia to the United Kingdom and Europe, Home Instead supports thousands of seniors and their families all over the world with personal, trusted, quality care services.

Home Instead currently operates in Queensland, New South Wales, Victoria, Tasmania, South Australia and Western Australia.