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Looking for in-home help & support for you or a loved one?

You've come to the right place. You can call us or complete an online enquiry form and one of our care team members from Redlands & Logan will get in contact with you almost immediately. Home Instead can provide in-home care and support when & where you need it, anything from a few hours a week to 24 hour care.

We are available 24 hours. 7 days a week. Day or night.

  • Specialise in a wide range of services
  • Flexible and custom Care Plans to suit your needs
  • No waiting lists. No assessments.

Talk to a Care Manager

About Home Instead Redlands and Logan

Established in 2013, our Home Instead Birkdale office is the trusted choice for in-home care and companionship services in Redlands and Logan. We are committed to making a positive difference in the lives of local seniors and their families and we take pride in every aspect of their care to ensure they have access to the best quality care services and support they need to continue living, safely, independently and happily in the comfort of their own home​.

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What our clients say

September 20, 2021
Right from the very beginning our relationship with Home Instead has been open, transparent, two way communication, helpful & caring to my whole family. My mum Lorraine was respected, cared for in a compassionate way, consulted & considered in all…
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Robyn Kennedy
September 10, 2021
The only Service Provider we've found that means and exceeds expectations. Well trained, and intuitive carers who understand aged care requirements. Administration prompt, attentive and attention to detail. A Case Manager whose depth of education, training, industry knowledge, and family…
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July 08, 2021
I cannot speak highly enough of Home Instead who provided care for Dad with a history of Alzheimer's Dementia. Mark was extremely supportive and made setting things up/organising things a smooth and easy process. I feel that Mark went out…
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Louisa Dale L.
June 02, 2021
'Dont go looking, go Home Instead' My caregivers have been chosen so well to suit me, They do ecvellend work and 'Id adopt them all'
Mary R.
June 01, 2021
Dear Aaron, Thank you. I’m delighted I changed my Home Care Package to Home Instead. Dealing with Mel is a pleasure. Helen’s treatment is helping me keep on my feet and I enjoy her easy manner. All the people who…
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April 28, 2021
Home Instead provide such a professional service. So sincere and there is no comparison with competitors. Our Care Manager Susanna has made such a difference to our lives. She is sincere, thorough, professional and so caring. After such a difficult…
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Susan B.
March 31, 2021
I work as a contractor to Home Instead Redlands and Logan for their very loved clients and I have to say what a delight it is to assist them. I have not come across any Care provider that cares, loves…
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Adam B
March 30, 2021
Home Instead is far ahead of of other home care package providers in every aspect. Their communication is outstanding. No matter when you contact them, there is always a knowledgeable person who can deal with your issues. Michelle Arnott, my…
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Robyn F.
March 25, 2021
As last time Michelle was on time cheerful and bright as a button. With phone calls and visits she's amazingly well informed about my concerns and explains in detail that i understand and can reason with... There’s never any rush…
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Brent W.
March 17, 2021
Carers are very prompt, friendly, patient, and compassionate in giving the necessary care for mum. They are diligent in their work and my mum likes them. Special mention to Tracy who provides night care to mum. Mum is comfortable and…
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Josefina G.
March 16, 2021
The staff at Home Instead have been pleasant and helpful. Emails are also quickly answered. I've have found them responsive to every situation. They are good to talk to by resolving any problems that have arisen in depth. Taking the…
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Valerie S.
March 15, 2021
Mary and family would like to thank you so much for the valuable and hardwork you all do for caring for the elderly and delicate member of our community in Queensland. Its such a comfort to see caring happy people…
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Kim and Jim R.
March 15, 2021
Hi Mark, I like to share a positive experience that supports the fact that your staff do make a difference. As you know my dad’s memory is down to a couple of minutes. He went out yesterday with Lynette for…
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Patricia L.
March 11, 2021
I really have to credit Mark Sargent for his dedication in the care of his clients. I was in a extremely dire predicament, Mark went beyond being an employee of the company to a person who cared and moved mountains…
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Sherree Johansson
December 07, 2020
Ever since our first contact with Michelle the experience for my Mum have been amazing. From the advice on how and what services we can use the care package for to the wonderful carers, OT team and Michelle's professionalism and…
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Lee-Anne Huggard
November 23, 2020
Very professional, friendly service. Staff are always polite and easy to deal with. I do contract work and the jobs are always handled efficiently.
D&L Beut
November 17, 2020
I am an allied health contractor for multiple organisations; have been contracting for HISC team for quite some time now and cannot say 1 negative thing about HISC. All the coordinators and staff I have worked with have been brilliant,…
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November 17, 2020
I am a contractor currently doing work for Home Instead Senior Care Redlands and Logan. I find management, staff and carers very friendly and polite no mater how busy they are. I have worked on premises at the office as…
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Malcolm Hodgkinson
November 16, 2020
We are a contractor and have done a few jobs now for Home Instead Senior Care. They have always been a pleasure to deal with and look after their clients very well. I would recommend not only working for these…
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Chad Kerkvliet
November 16, 2020
Home Instead Senior Care Bayside is without a doubt the most outstanding care provider in the industry. As a physiotherapist working in the field and alongside many organisations, Home Instead Senior Care Bayside continues to stand out above the rest.…
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Helen Waite
November 15, 2020
29 Oct 2020 Sometimes words cannot express how l feel. E.g. I cannot find the correct words to explain that since the team at Home Instead started managing my HCP, how much my life has improved. The Home Instead Manager,…
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Elizabeth B.
November 08, 2020
Best service you could ever ask for. Home Instead is very reliable. I have always got what I have needed and I have also got a lot of things that I didn’t even realize that I needed, ie. wheelie walker,…
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Elizabeth B.
November 04, 2020
Home Instead provided services unser a package 3 from My Aged Care. The people who attended my wife were of the highest order both integrity and skills. Over a period of 12 months my wife's health detreated but the service…
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Elizabeth B.
August 25, 2020
I live away from my Dad and for years his level 4 home care package was being poorly mismanaged by one of the "Big Name" care providers, with too many incidents to list and shame, let alone with very poor…
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Dean Ten-Tye
August 23, 2020
Right from the first time we had contact with Michelle, everything has been so smooth and easy. I felt like a huge weight had been lifted off me. Our lovely carer, Maria, has done a wonderful job and is an…
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Vivienne Linnett
July 24, 2020
I was introduced to Home Instead through Michelle Arnott who was looking after my mother’s need through another provider. Michelle moved over to Home Instead because of her high work ethics and integrity. I of course followed her as I…
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nina blackwell
June 24, 2020
I have received the utmost respect from staff, the best advice when needing services, and everyone who comes to my home is very respectful, and eager to help. It’s difficult having to accept help as your health deteriorates, but carers…
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Sandra Wynyard-Brannon
May 31, 2020
It has been such a relief to have Michelle and her team caring for our Mother. Everyone is so caring and compassionate. They feel like an extension of our family & treat her the same. They go above and beyond.…
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Amanda DeGroot
May 12, 2020
I can't recommend Home Instead highly enough for the AMAZING support they have given my father and my family. Dad had been in hospital for 4 months, it was strongly recommended by the hospital medical team that Dad move to…
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Kevin Rubie
May 05, 2020
Many aspects of Home Instead care deserve mention. This company has myriad resources: if my husband requires any level of care, Home Instead provides a top-notch professional who takes care of him. Their depth of experience in the aged care…
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Shirley Philip
March 11, 2020
Loving caring listening from all staff and care givers
Clare Tilley
March 05, 2020
If I could give a 10+ star rating I would. After years with another provider where our mother experienced poor service as a result of constant staff turnover resulting in inconsistency of care, scheduling mix ups and accounting errors we…
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June Blacker
March 02, 2020
Our time with Home Instead has sadly come to an end with the passing of my father-in-law but our family wanted to pass on our sincere thanks to Michelle and all her lovely helpers who helped Barry for the past…
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Mary Medcraft
February 10, 2020
Great Carers - good rates - in YOUR home!!
Andrew L'Almont
February 10, 2020
Home Instead are amazing! We are so thankful to Mel for her support and advice during Home Instead's care of my father-in-law until his passing late last year. Dad thought very highly of Mel and always enjoyed seeing her. Dad's…
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Steve Marianne Trinham
January 27, 2020
Can’t thank Melanie and her fine team of Carers ( Jan & Karen) who recently provided last minute in home care for my Mum whilst transitioning from Hospital to Aged Care facility! My mum was not wanting care, but after…
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Romayne Farrer
January 22, 2020
I have been with Home Instead for nearly two years now and I couldn't be happier with the service and care they've given me. I've always lived independently and so it's very important for me to have support that's accessible,…
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Magdalena Quinn
January 16, 2020
I have been employed as a senior carer by Home Instead for the last 6 months and I can honestly say that this is the best job I've ever had in my 30+ years of working. Not only are the…
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janice shaw
January 12, 2020
Mel and the team looked after my mother with great care and sensitivity. They ensured that she was always comfortable, nourished, stimulated and happy during her final months; ensuring that she had the best possible experience. They communicated well with…
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Andrew. Davis
November 27, 2019
Choosing a home care provider can be a nerve-wracking experience. Our family feels very fortunate to have Michelle managing our parent's care. We are delighted with her focus on what's needed, her organisational skills, her wonderful listening skills, and best…
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Amanda O'C
November 26, 2019
When both my parents were assigned home care packages three months ago we began the process of researching and meeting with various Providers. We met with Michelle Arnott from Home Instead who immediately made us feel at ease. Michelle's warm…
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Sue Gatehouse
November 08, 2019
home Instead has given us the most wonderful and personal service. The care and individually managed goals were met. I have only the highest praise for the service received from the Birkdale office Therese Mills.
John Mills
October 24, 2019
Before choosing a service provider for my wife's home care package, we sought independent advice on who could best provide for her needs. HISC was easily the most highly recommended. We signed up with them a year ago and have…
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John Collie
October 15, 2019
Being in the work force for a long time, HISC is by far the best place I have ever worked. To me it isn’t just a job. All staff members, right down to the owners are amazing compassionate caring people.…
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Suzie Wilson
October 15, 2019
Absolutely. Make a difference. And you will with this great team behind you ❤️
Suzie Wilson
September 26, 2019
Very impressed with Home Instead Senior Care. My husband has a progressive medical diagnosis entering his sixth year. I had to retire from work to care for him full time. With the help of Michelle Arnott and Helen Waite (OT)…
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Helen Watts
September 23, 2019
Right from the very first contact, Home Instead have acted professionally, ethically and efficiently in all our interactions. Having Home Instead provide care for both my parents has enhanced all our lives. The carers are all very lovely people and…
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Judy Kelleher
August 27, 2019
My mother was just recently approved and assigned a Home Care Package. Home Instead made the process so simple and took the worry away from us. Care Manager Mel was thorough, very caring and considerate of my mothers needs, we…
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Belinda Venables
August 26, 2019
As a wheelchair user, recently I needed personal care assistance in the evenings. I appreciated Home Instead's availability at times when I needed it. Their care givers are skilled and thoughtful and their co-ordinators are very approachable.
H Coombes
August 16, 2019
I was a carer for both my parents full time which unfortunately both past last year. I was looking for a company to work for in which was caring compassionate and had the same morals , respect and honesty as…
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Anna O'Loghlen
July 11, 2019
We have been in the care of Home Instead Senior Care Redlands and Logan for over 12 months now and have been very well cared for in all aspects of our needs. Being on a level 4 care, the carers…
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Fred and Lyn
June 29, 2019
I believe I have the best job in the world being a caregiver and I am employed by the best organisation ever, Home Instead Senior Care are very reliable, professional, trustworthy and have great leadership. Home Instead Senior Care treat…
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Barbara Minor
June 29, 2019
A great company to work for. Very supportive to staff. Great training. Plenty of hours and always answer the phone to clients and carers.
barbara macgregor
May 21, 2019
Recommend to friends family and work mate 10/10 rates
Jamlick Arithi
February 28, 2019
They are simply amazing. Compassionate, Dedicated and Professional.❤️❤️❤️
Sheena Hewlett
January 03, 2019
Thumbs up for Home Instead Senior Care. I have been working with them as a carer for 18 months now and I am loving it. Their ongoing in house training, carers meetings and feedback keeps inspiring us to go the…
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Phoenicia Altaire
November 27, 2018
people who truly care....
Noeleen Cleary
November 14, 2018
Mum, myself and family will never be able to thank you and the lovely carers at HISC. You treated mum with total respect, dignity and care at all times. She loved her time with all of you. We will continue…
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Donna Walsh
August 08, 2018
I cant speak highly enough of the standard and professionalism we have received since using Home Instead Senior Care. Everyone gives us the best attention and care, and nothing is too hard for them to do. We have had other…
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Pat Quennell
July 17, 2018
We have been with Home Instead for six months now. We were slightly nervous about changing providers, but from the very beginning it has been the best decision we have ever made . We could not fault them in anyway…
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Ian Steele
May 14, 2018
My Wife Liz was care for by Home Instead Senior Care from last July until recently and now Liz has gone into permanent residential care. I'd just like to say what great and caring service we received from Mel and…
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graham kennaugh
April 19, 2018
I have known the owners, Aaron and Vicky for 3 years now. They have always been a huge support. Their knowledge guidance, support and most of all responsiveness, is of the highest quality. I would highly recommend their in home,…
Matt Oliver
March 08, 2018
I cannot thank Mel and all of her lovely carers enough for the care they have given both of my parents-in-law. I can honestly say that they have gone above and beyond my expectations. Thank you for making this difficult…
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Jackie Banks
March 02, 2018
I have been with Home Instead for a year now and I find them excellent in their administration and caring. Susanah has always been there for me and my husband who has Hereditary Sensory Neuopathy and needs full time care.…
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Steve Cook
February 25, 2018
Mel and the team at Home Instead came in to our lives when I was struggling with caring for my parents with little support and trying to negotiate the complicated bureaucracy surrounding aged care services. From the very first phone…
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Roslyn Papst
December 04, 2017
Home Instead is really the best bunch of people to deal with. My mum has advanced Alzheimers and we recently changed over to Home Instead and they have friendly staff and are a joy to deal with. They are a…
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David O'Sullivan
November 24, 2017
Home Instead were an excellent option for me when my elderly mother attended the wedding of my daughter at a venue far from home. Home Instead organised a CAREgiver to come to the venue and stay overnight with my mother…
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Rose Dye
November 20, 2017
Home Instead....What a place to have the opportunity to care for someone. Home Instead staff, past and present, have been both my mentors and teachers. Guiding me along a path that has given me fulfillment with good advice, gentle admonishing…
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Rose Hoggard
October 13, 2017
Home Instead do not only care for seniors. I had a work injury which required surgery and was unable to drive for 10 weeks. My employer engaged the services of Home Instead to drive me to and from work every…
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Bettina Martinez
August 18, 2017
Terrific caring service with excellent communication. Vicky and her team are thoughtful, caring and professional. Highly recommend.
Paul Lewin
February 20, 2017
The staff at home instead are incredible. They are truly caring and considerate about not only my Dad's needs but ours as his carers! We were in a bad spot when we first realised we needed help and Mel made…
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Maggie Gardener
February 10, 2017
Incredibly caring and wonderful people. Mel and Caroline in particular are amazing.... we love them!! Thank you so much!!
Maggie Gardener
October 11, 2016
Victoria and Melanie came to my clients home and arranged emergency care within 1 hour. They were very professional and matched my client to the right carer - thanks for providing such an amazing service
Peta Jane Milloy
August 31, 2016
Thank you for your professional service and care.
Linda “Jelfsie” Jelfs
August 17, 2016
Thank- you for the caring service that you provide.
Rebecca Pitt
August 07, 2016
My mind is at ease knowing my grandma is at the highest quality of care at Home Instead Senior Care Bayside, Redlands & Logan Central. Thank you so much!
Dan Paloma
July 19, 2016
Fantastic company helping those who need help to stay in their homes without the need for aged care - Victoria and her team will take care of your loved ones as if they were related themselves
Joanne Greggs
July 19, 2016
Very caring and genuine in looking after everyone
Luke Marton
May 27, 2016
Very knowledgeable - especially when it comes to caring for your loved ones with dementia!
Jen Louw
May 19, 2016
This team is totally dedicated to providing our seniors with the very best care. You will be so glad you called them.
Jasmine Hopcraft
March 10, 2016
Provided great, personalised in home care. Lovely, caring staff who always remain friendly. They will treat your family member like they are one of their own.
Pearl Counselling & Parenting Programmes
January 28, 2016
We have had a meeting with Home Instead Redlands and were very impressed. It was clear the company values were in the right place and would be happy to work together in the future.
Constancy Wealth
January 21, 2016
We have dealings with Victoria and her team in the business to business arena and are always impressed with the professional and caring approach they have for their existing and potential clients, and with other business owners. Well done, and…
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Aegis Bookkeeping (Aegis Bookkeeping)
December 18, 2015
Brilliant service, Thank you what your company does is an absolute credit to the community and those families you help.
Brisbane Bathroom Hire
December 10, 2015
Fantastic business, if you have a loved and are not close enough to visit everyday and give them the love and attention they deserve this is the company to contact. Your carers are truly beautiful thank you so much.
Innovate.Design.Construct Pty Ltd
November 22, 2015
I have been using Home Instead Senior Car Bayside to look after my Mum and it has honestly made life so much easier for both Mum and me. In my experience it has been the simple touches that have made…
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Lauren Pykett
July 23, 2015
A company that is all about connecting with the person and achieving a high standard of service. The CAREgiver that went to assist my mother had a lovely personality, she introduced herself and made my mother feel comfortable. Without being…
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Melanie Strydom
December 20, 2013
They truly care
ChrisnEva Nika

Ability Care

At Home Instead we support you to continue living independently in your own home by empowering your ability, instead of focusing on disability.

Home Help

From help with day-to-day errands, general shopping, light housekeeping and home tidy-ups, medication pick-up, our Home Help helps you.

Personal Care

Care and support with personal needs such as washing or showering, grooming, dressing, walking or mobility, or a companion with personal outings. We provide personalised care that is personal to you.


We help with a range of personal and lifestyle needs, while providing a welcome and authentic companionship.


Whether it be to social outings, family events, shopping or medical appointments, we’ll get you from A to B safely and on time, and be right there with you at your destination until you return home safely.

24 Hour Care

Your Home Instead team is available 24 hours a day, 7 days a week to respond to any care needs or concerns.

Dementia Care

Specialist dementia relationship-based care to support and ensure the comfort and safety for those living with dementia.

Palliative Care

Personal, compassionate and supportive palliative care. A personalised layer of support aimed to improve the final stages of those living with limiting conditions.

Respite Care

A chance to connect with someone new, and organised short or long-term respite care for you, while we give your family carer a chance to recharge, and take a break from their day-to-day routine.

Care Management

Your care manager, will help you plan, coordinate and manage all of your current as well as long term care needs.

Hospital to Home

Dedicated discharge, coordination, transport and in-home support to help ensure your transition back home to full recovery is all looked after.

Why we are the best choice

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