Perth North & South

Hope Instead cared for my mother for a number of years. My mother had nothing but positive comments for all of the staff who cared for her needs. We as a family where so grateful and at times overwhelmed by the care and affection shown towards her. They dealt with some very difficult times and situations with regard to her failing health, but managed these with skill and knowledge. We give a 100% positive review as we could not fault their ability and attitude. Thank you all so much.

* I have found Home Instead staff always available for help and advice. * Pleasant manner, polite and helpful. * Keeps me up-to-date with the latest developments happening with my monthly accounts. * Always lets me know my thoughts and opinions are valued and would be taken into consideration.

I can't recommend Home Instead Senior Care enough ,The carers are one in a million very commpasionate and professional the care they give is 110%, I am so glad they have come into our lives, not only do they care for my husband they also help me with any jobs around the home, they are like a ray of sunshine when you are having a down day, they feel like family loving and caring it is my recommendation that anyone looking for age care help to contact Home Instead Senior Care the staff in the office are fantastic they get onto solving any problems you may have.

We found the staff at Home Instead to be very well trained. They were flexible in helping my husband and were always respectful and very kind. The office staff were always extremely helpful and accommodating when we needed extra support for my husband. We were able to have consistent carers and this made a huge difference as my husband was able to develop trust in his carers. The carers brought many personal skills to their work. They were patient and responsive to what was happening . My husband has a neurological condition which fluctuates and they were able to adjust to his requirements. I have no hesitation in recommending Home Instead if you need carers, and I have recommended them to my friends and colleagues.

The Home Instead family team warmly welcomed our mother Julia, making her feel she was in safe capable hands. Home Instead Senior Care acknowledged and validated our mother as a valued unique individual. Yasmin our care coordinator is an exceptional human being who genuinely listens, identifying appropriately and verifying our mother’s particular needs were actually being heard and most importantly were being met. Home Instead understands effective communication is essential by being “consistent” with “follow-ups”, monitoring and liaising with our mother, family members and updating essential information. Most of all, Home Instead sincerely wanted our mother to successfully enjoy her home care experience. Our mother felt safe and secure knowing she was being supported in achieving her desired expectations. Home Instead Senior Care foremost priority is compassion, empowering our seniors’ quality of life. We sincerely thank the Home Instead family care team with our gratitude for their outstanding professional care at home.

A-mazing! These most beautiful people have taken a huge weight off my shoulders, caring for my Mum, who has Dementia and terminal cancer. Mum has never been happier. These gorgeous Carers can't do enough for her and her hubby. The very BEST Senior Care Workers ever! Thank you so much. ⭐⭐⭐⭐⭐

I highly recommend Home Instead for your care package. It is more like being part of a large family of very caring, compassionate & honest people. They go above & beyond for the people they care for. Wonderful administration staff & their carers are such warm, caring & dedicated beautiful people. Thank you for all you do for me. I am one very satisfied & happy client

Ellie and her team from home instead provided outstanding 24 hour personalised care for my father for several months before he died of oesophagus cancer at 84. This allowed him to die at home which he wanted. They looked after him respectfully, went to medical appointments with him, liaised with silver chain, organised equipment he needed in the home, advocated on his behalf, understood his foibles and character, washed him, were up in the night with him, looked after the house and garden, shopped and fed him. They let me know with precision when I needed to return to WA from overseas just before he died. Since he died they have continued to be caring and helpful. The staff were all outstanding I cannot recommend them highly enough.

I feel blessed everyday that I applied for a job here at Home Instead. We are valued everyday. I feel proud to be part of this wonderful organisation and proud of the quality services we provide. This we couldn't achieve if it wasn't for the exceptionally high standard of CAREGivers who do what they do with a smile everyday.

Thank you Home Instead Senior Care for giving us the opportunity to become involved with your organisation. We have really enjoyed the way you have made us feel so welcome within your team. You have made the transition to providing services to your clients effortless with your great communication and professional way of delivering information on what needs to be done. We look forward to working with you for a long time to come.

I wish to thank the outstanding team at Home Instead Senior Care for actively listening and supporting my needs to stay at home comfortably for almost a year now. I have experienced two previous service providers who did not deliver what they promised. Home Instead Senior Care are a professional compassionate team who really see each client as unique individuals tailoring to their specific requirements. It is very personal knowing and sharing your daily life with carers who truly care, respect, understand and fulfil your needs. The Home Instead Senior Care Team deserve a 6-star rating because they give more, do more and nothing is too much to provide quality service for their clients.

I have been with Home Instead senior Care Perth/ South West for nearly a year now. Its great to work for a community aged care company that deliver what we promise and keep it personal. I am so proud on how we match our staff to clients service needs and clients are able to get their Carers in their home.

I provide Therapeutic Massage and Reflexology Services to Home Instead Senior Care's clients. From a contractors perspective Home Instead are a professional, organised, communicative and very efficient provider to work with. My service is given a professional respect from the staff that is then reflected through the wonderful clients we are asked to see. I hope to continue working with Home Instead for many more years to come.