Meet our team of caring, compassionate professionals, dedicated to providing you and your family the best in-home care and support for your individual needs and preferences.

Our Team


Jasmine Hopcraft & Chris Dawson

Jasmine and Chris established the Home Instead Senior Care office on the Central Coast in in 2012, they opened the Home Instead Newcastle office in 2018.

Having experienced the care needs of their own parents, whilst bringing up their own young family, Jasmine and Chris were excited by the challenge of launching a new very personal in-home care service and nurturing its growth to extend services to the Central Coast and Newcastle.

So many of our friends have parents who have retired in the region – not a single one of them wish to leave their homes. We know there is a real need here for quality services that are flexible and tailored for each person. Our CAREGivers can help seniors maintain their quality of life, in their own home and give their families the peace of mind – knowing their loved ones are safe and independent.

Client Services Manager

Rebekah Baas

Rebekah comes from a background in personal and professional care for the ageing and people with a disability. She branched into mentoring and guiding people with a disability to support them to reach their individual goals. This inspired her to transition into advocating and providing care management and service to support seniors that wished to remain living in their own homes. She is passionate about helping our clients to live well and remain as independent as possible.

As a Home Instead Client Services Manager she most enjoys meeting with clients and their families to help them navigate the aged care journey to find the best solution to live well at home. She is a super person to have in your home team!

As well as being passionate about her job Rebekah enjoys to spend her time with a nice pot of tea rekindling her childhood pastime of playing piano and singing.

Client Support Coordinator

Michelle Dains

As a busy working mum of 3, Michelle can empathize with our clients and their families. She is very familiar with raising her own family whilst caring for seniors. She recently cared for her Mother In Law through illness and her Grandmother (who lived to 101 this year!). With her large extended family Michelle found she had a passion for helping and caring for others to live with dignity for as long as they could within their own home.

Joining us originally as a CAREGiver Michelle was offered this important client support role in our Belmont office. Being a Client Support Coordinator has enabled her to build trust, take the lead and share her heart with more clients and their families. She coordinates care and services and is seriously organised!

Michelle loves it when clients and their families drop into our Belmont office. “I find it so important that family members know we are here to help them as well on their Journey”.

In her spare time she loves socialising with family & friends , gardening & reading.

Care Services Manager


Chantini performs a variety of clerical and administrative duties in the Home Instead Gosford office and assists staff in ensuring that day-to-day office operations run smoothly.

Recruitment & Training Officer

Lyndal Harris

Lyndal is responsible for finding caring, compassionate and reliable Home Instead CAREGivers and ensuring they receive the best training and ongoing development to deliver high quality in-home care and support for our clients.

Client Service Officers

Kim, Renee, Alan and Debbie

Kim, Renee, Alan and Debbie assists and supports the team with the coordination of scheduling services for clients and CAREGivers. They have a genuine passion and commitment to adding value to the aged care sector and ensures the provision of the highest quality of service to our clients. They understand that each client has individual needs and works to find the right CAREGiver match.

Care Services Co-Ordinator

Stacey May

Learning & Development Manager

Amaryll Naismith

Amaryll is a healthcare professional with a background in nursing, quality, education, and management and has an extensive understanding of the complexities of the Aged Care Industry

She is passionate about enabling seniors to stay independent and living in their own homes. Within her role as Learning and Development Manager, her focus is on working with, educating and mentoring our senior care workers to achieve an excellent level of care delivery resulting in positive and individual outcomes for our clients.

In her spare time Amaryll enjoys reading, entertaining, exploring and travelling

After Hours Client Service Officers

Sharne and Barb