Meet our team of caring, compassionate professionals, dedicated to providing you and your family the best in-home care and support for your individual needs and preferences.

Our Team

Managing Director

Karen Conte

Karen is an owner and Managing Director of HISC Outer North East suburbs. She is a registered nurse with many years’ experience in palliative care and working in the local community. She holds a Master of Primary Health Care (Palliative Care) as well as an MBA (Health Service Management). She is passionate about providing holistic, person centred care to seniors within the local community.


Patrick Conte

Patrick is an owner and Director of HISC Outer North East. He has many years’ experience working within the health sector. He holds a Master of Health Administration and a Certificate IV in workplace training and assessment. He has worked in the workplace health and safety field for many years as a safety consultant and trainer.

Care Coordinator

Mardie MacDonald

Mardie is a registered nurse with many years’ experience in palliative care working both in the community and in hospice settings. She has post graduate qualifications in cancer and palliative care nursing and is committed to providing quality, respectful care to older Australians in their own homes to enable them to live independently and to stay at home.

Administration Officer

Robyn Cahill

Robyn is an administration officer with considerable experience in the provision of extensive customer service & administrative support.  This experience has encompassed many years within the health sector, working for a palliative care agency & a major local hospital, in addition to the emergency services & community based local government.  Robyn is also a talented artist and calligrapher. She is a welcome addition to our team at melbouternortheast.