Geelong

I have been a client of Home Instead (Geelong) since November 2018, I have found their care givers caring, understanding, always willing to do anything I have asked of them. Joanne, Sue & Tammy have been exceptional care givers for me, I would not hesitate to recommend their services for anyone considering in home help.

I have recently started with Home Instead and am very impressed with the services and the variety of services available to me. My carer Geoff is great and has fast become a trusted friend, thank you mate. I would very willingly recommend this fantastic provider to anyone. Thank you Home Instead. Noel F. Walsh.

Hi!!!! I have been with Homeinstead for a couple of months and in this short period I have found the service very rewarding. I have been selected an extremely lovely person who is my support person at Homeinstead who organises carers etc. for my daily needs. Nothing seems to much for her. I know she is only a phone call away. My Carers that have been sent to me are matched to my likes which makes a big difference, this enables one to live your life to the fullest and have choices of your choice. I believe this is a very important part of anyone's life. They're only a phone call a way or call in and see them. Happy Participant 💟 Liz 🌻🦋

Hello Giovanni and Giselle, I just wanted to say thank you and show my gratitude to Home Instead. I am a mum who has been away from work for a number of years and had lost confidence in my abilities and prospects to get backu to work. This was despite working in high pressure, stressful roles in the past. I didn’t want to return to my previous type of work again and I desparately wanted to find work that I enjoyed, yet was meaningful, where I could connect and help others and which was flexible to fit in with my family. It seemed like it wouldn’t be possible. Until I came across Home Instead. My friend Stacy, introduced me to the idea of putting myself forward as she enjoys working there too. From the time I first made contact with Victoria, I felt so welcomed and was always treated with respect. The orientation and information provided initially was very thorough. I was so excited to start work with such a positive company. I haven’t been working with the company for very long but I am so happy that every person I speak to is so kind, understanding and helpful! It makes me feel valued and grateful to be involved with your company. I absolutely love being able to meet new people in my role, and to help them and support them in whatever way they need. Coming from a social work background, I love being around people and helping them. Every job I do is different, exciting and rewarding to be able to help these amazing people remain living on their own home. Having worked in hospitals where I saw the sadness and stress of people moving into residential care, it makes me smile to see that I contribute to our clients staying at home. Thank you to everyone who works at Home Instead. Everyone I have spoken to has been so kind, non- judgemental and helpful. This is so appreciated and definitely something your workplace should be proud of! I hope you can pass this on. Anyway, just wanted to say thank you and I look forward to working with your company well into the future! Thanks so much,

Home Instead Geelong provided the most amazing care for my dad during his last few months with a terminal illness. The CAREGivers helped him at home, as well as getting him out of the house. They were so attentive to his needs, respecful during his time of need and above all made him feel very at ease receiving this care in his own home. They also supported me during this time, even though i work directly within the Aged Care industry, until you are confronted on a personal level needing help and assistance for a loved one, no amount of experience can prepare you for the emotional roll-a-coaster ahead. Home instead Geelong went above and beyond to assist me throughout this journey. Nothing was ever to hard, the support provided by Giovanni and all his team was absolutley amazing. I would strongly recommend Home Instead Geelong to anyone looking for quality, professional and personal in home care for your loved ones.

Home Instead Geelong provided the most amazing care for my dad during his last few months with a terminal illness. The CAREGivers helped him at home, as well as getting him out of the house. They were so attentive to his needs, respecful during his time of need and above all made him feel very at ease receiving this care in his own home. They also supported me during this time, even though i work directly within the Aged Care industry, until you are confronted on a personal level needing help and assistance for a loved one, no amount of experience can prepare you for the emotional roll-a-coaster ahead. Home instead Geelong went above and beyond to assist me throughout this journey. Nothing was ever to hard, the support provided by Giovanni and all his team was absolutley amazing. I would strongly recommend Home Instead Geelong to anyone looking for quality, professional and personal in home care for your loved ones.

My wife and I have experienced the most extraordinarily wonderful care from our Home Instead Carers and the whole Home Instead Team. We would recommend Home Instead without hesitation My wife's comment is that our Home Instead carers and the whole Home Instead team are worth more than five stars.

Home instead provide my personal carers twice per day morning and evening They help me shower and dress each morning plus a greatful cup of tea At night they help me go to bed each night do my Webster pack and wish me good night Their staff are of a very high standard very caring and empathetic They have helped make my life more enjoyable and fulfilling They help with the washing and keep my room clean They are my little angels and are a credit to themselves and to home instead I have no issue recommending home instead to any one wishing to improve their quality of life

I can honestly say that Home Instead truly fights for the rights of our loved ones to be able to stay at home. The carer’s are absolutely beautiful, magnificent people that we class as family. There is nothing that is to complicated for the workers to achieve and first time in 4 years that I can finally leave my husband to go out. I’m a hard person to place trust in others and can’t believe how quickly we all adjusted to workers coming into our lives. I CAN LIVE AGAIN. Hands down, they treat all their employees with such gratitude and really look after them. That’s important to us also. Don’t look elsewhere! HOME INSTEAD Senior Care is and only the best supports ever.

The Staff are very caring and attentive to my Wife, they are always on time and make sure Trish is well cared for. Michelle,Joy,Benita and Tammy always ensure Trish has an outing and some nice food and drinks along the way. The team are a great addition to my household and give me a rest when i need it also enable me to continue working full time in Melbourne. Thanks for the great support !

A very professional service always accomodating friendly staff that I feel I can trust with my mothers care. Personal one on one care that always go above and beyond. I originally used them as one of their personal carers l used to work with left to work there any stayed with them because the service is 5 stars, as someone who has worked in ages care myself I can honestly recommend them to care for your loved ones

I was most impressed with the swift action of the Home Instead team when I needed emergency care in our home for my husband after he had a serious fall. The care was exemplary and I was able to easily cancel the service when it was no longer required.

Home Instead Geelong provides home care support in our father's home. The care givers are reliable, conscientious and absolutely delightful. The Home Instead organisation is extremely well led and managed by Giovanni. We cannot recommend this service more highly.

“I have supported and recommended a dear friend/neighbour in his senior years to sign up with Home Instead Senior Care over a year ago, which occurred in a prompt manner once receiving his MyAgedCare Package. In this time, Mr. Johnson has had support with Domestic Assistance, Personal Care and support with the maintenance of his Vegetable Garden. Mr. Johnson has enjoyed having the consistency of one CAREGiver that understands his weekly routine. Mr. Johnson has ‘Always’ felt supported and has the awareness if he needed additional support, it’ll be arranged in a prompt manner though the Home Instead Senior Care team. Most recently, Mr. Johnson has been apart of the Pen Pal Home Instead program through the COVID-19 Isolation period, which really enlightened him, being apart of a special program, especially being a senior living on his own, it’s made him feel he isn’t alone and has very special, caring people around him. Mr. Johnson would like to ‘Thank’ all the Home Instead Senior Care team.” - Sami Rouvray In Behalf of William Johnson

My husband has been in care with young onset Alzheimer’s for 3 years. I met with Giovanni at Home Instead Senior Care ( Geelong office) to try and provide a carer for my husband as at that time I and family members were taking him out 7 days a week which had become exhausting for us all. This was exhausting both emotionally and physically. Giovanni found a carer for my husband and I took him out to meet up with both Giovanni and the carer. On that day his new carer who was a delightful man took him off for a walk to the beach. From that day on my husband has had a carer for 2 hours every Monday and Friday. He goes to the beach, has an ice cream or hot chocolate or milkshake. All his favourites, sometimes it’s a drive listening to music. Giovanni and I discussed what he liked to do, eat and drink. I and family have been grateful for the excellent care and compassion and the thoughtful way in which this happy outcome has been achieved. I fully recommend this company, all the staff I have dealt with have been courteous, kind and professional. My husband now has a better quality of lifestyle. Ruth Beard

Wow, finally a company that really cares for our aging family members and helps them to continue to live at home. Their 10/10 genuinely caring staff gives me peace of mind knowing mum and dad are well looked after and in control of their needs in aging being met.

Last year in May my husband and I had a serious accident and were in hospital for two and a half months. When we were ready to go home, I had a broken neck and ankle and my husband was severely concussed with broken ribs, we needed help at home. My daughter found Home Instead to help care for us when we returned home. Their friendly representative came to the hospital to help us set up our home care. Home Instead provided home help, caregivers to assist us with everything at home, from cooking and cleaning to rides to the doctor (neither of us were able to drive). I have since recovered and my husband, who also has Parkinson’s continues to need help. Home Instead continues to provide us with extra help at home and to provide us with quality care and assistance. They have gone above and beyond to help us in anyway they can. We are both very grateful my daughter found them and don’t know what we would do without them. Home Instead really cares and is there to help, we strongly recommend them.

Great support from Giovanni & his team. He matched my husband up with a wonderful Carer and he has made our life so much better. Having this company provide 24hour care will enable my husband to stay at home with one on one care. I can full-fill my promise to keep him home and not go into a nursing home. Wonderful company and so glad we have them there to support us.

I have had wonderful carers caring my loved one. Giovanni is more than willing to help with any needs we require. I have one main carer and he definitely needs a pay rise. He is worth his weight in gold. We take him with us on holidays and weekends away. Makes the break so enjoyable and we all relate to him well. Our friends like him too. It’s a win win for us. I don’t know where I would be without him. Thank you Home Instead. Xx

As a personal care worker I can say that Home Instead Geelong has amazing caring staff who genuinely Care about our ageing community and the needs of seniors. It is amazing to see seniors living at home thriving, empowered and advocated for by such loving individuals. It is absolutely personal to all staff and an honour to serve the community with such compassion and love. You could get no better care than from Home Instead Senior Care.

Home Instead Senior Care (Geelong) was recommended to us and we are so glad we changed over to them. It is a pleasure to deal with and receive services from Home Instead. Communication is easy, requests are followed through immediately, and the care staff attending are GREAT - my parents are very happy and able to stay at home because of the exceptional services they receive. They are also well priced, with less administration fees, resulting in more time spent caring for my parents.

I couldn't recommend Home Instead Senior Care (Geelong) more highly. Giovanni and his team provided the type of care we all dream of for our parents. We had three carers calling in three times a day and all of them took a loving interest in our mother and went out of their way to give the best care they could possibly deliver. Whenever a carer was sick the gap was filled by one of the other carers and so there was a seamless consistency which ensured our mother had everything she needed and was always cared for by people who knew her. Thank you from the bottom of our hearts from our family to all staff at Home Instead Geelong.

I couldn't recommend Home Instead (Geelong) more highly. Giovanni and his team provided the type of care we all dream of for our parents. We had three carers calling in three times a day and all of them took a loving interest in our mother and went out of their way to give the best care they could possibly deliver. Whenever a carer was sick the gap was filled by one of the other carers and so there was a seamless consistency which ensured our mother had everything she needed and was always cared for by people who knew her. Thank you from the bottom of our hearts from our family to all staff at Home Instead Geelong.

I would highly recommend Home Instead, very supportive , friendly, helpful , well organised , great staff , really give a great service in our home.I did a lot of research before finding home instead , was very cautious as heard many stories about the fees , etc with many aged care facilities . Home Instead is by far the only one , I would use and recommend , I believe home instead truly care about the elderly and there Carers . Thanks so much Giovanni and staff for all your support and help 😊👍

I was really impressed by the service provided by Home Instead Senior Care. The carer (Grant) was friendly, professional and provided excellent care for my father. Giovanni checked up on us and we felt very much at ease with him and his team. Thank you so much for the wonderful care you provided!

I was really impressed by the service provided by Home Instead Senior Care. The carer (Grant) was friendly, professional and provided excellent care for my father. Giovanni checked up on us and we felt very much at ease with him and his team. Thank you so much for the wonderful care you provided!

What a 'breath of fresh air"...I cannot call this out enough - after dealing with other Care Providers in Geelong I have to say that Home Instead actually know the meaning of "Customer service & Care" - Giovanni & his team are always available to assist & always follow up to ensure everything is how it is meant to be. I cannot recommend this business enough if you are looking for assistance caring for and elderly parent or relative. Keep up the great work & thank you for all your support. 🙂

Hi everybody who needs a little help in our homes I have had for the last 3 weeks a wonderful care giver. Named veranfrom homestead care Australia they have done my cleaning like kits never been done before nothing is too much for them even my phone contact has been wonderful I have never been so happy thanks again Kathleen Nicholls Leopold

I watched how Home Instead supported my friend. Giovanni and the team were amazing. I would recommend Home Instead to anyone needing support to improve the quality of life for people wishing to remain at home. Ring the staff and tell them what you need, they listen and they really care.

We have been with home instead now for two months and I can recommend them highly.we looked around online and found them prompt to reply on our questions and they came to our house as requested and were very helpful.as self-managed care package people they promised to help wherever they could and they have been true to their word. The staff is wonderfull and professional and the carers are friendly,prompt and very good at their job.as we said before we recommend them highly and are are blessed to have such wonderful people caring for us. Nell brouwer

Giovanni and the team have been amazing in the services that they provide. He visited me whilst in hospital as soon as I contacted him and was very thorough in the description of the services. He hand picked a carer for me who he thought was best suited to my needs and we have a great relationship together. Home Instead treat you like you family and are always willing to go the extra mile to ensure that your needs are met. I highly recommend them to anyone who is looking for a carer

Giovanni and the team have been amazing in the services that they provide. He visited me whilst in hospital as soon as I contacted him and was very thorough in the description of the services. He hand picked a carer for me who he thought was best suited to my needs and we have a great relationship together. Home Instead treat you like you family and are always willing to go the extra mile to ensure that your needs are met. I highly recommend them to anyone who is looking for a carer.

This company is great to work for - they only hire kind people with huge hearts, and everyone is supportive and gets on with each other. The work is also beyond rewarding - in how many jobs can you make a huge difference to someone's quality of life every time you go to work?

Fantastic company. We had a great experience arranging short term care for one of our clients. She could not speak highly enough of the care she received. We would highly recommend the services of Home Instead Senior Care Geelong to anyone seeking assistance for their loved ones.

I live in Northern NSW and it is reassuring to know that my Mum is well cared for by the Home Instead Senior Care staff. I would recommend Home Instead Senior care, for their professionalism, care, and client focused approach. It is reasuring for me to know that although I am not nearby, I can trust staff to provide care for my Mum, to high standard.

I enjoy working with Home Instead, knowing that it is an organization that works with integrity and seeks the best for both their clients and their Carers. As a Care Giver, I do a variety of things including; help with personal care, go shopping either with or without my client, cook yummy meals, take folk to appointments or outings, play cards or go for walks. Whatever is needed, we'll find a way to help. Most important though are the relationships formed. If you or your loved one need assistance to be able to stay in your own home independently, you can be assured of a capable, friendly carer from Home Instead Senior Care Geelong.

Home Instead have been an incredible help to our family’s situation. Our father had recently passed after 10 months in hospital, leaving our mother on her own in the unit. Most of the family live in Far North Queensland and we simply could not afford to come down and spend further time in Geelong, after our father’s passing.This is where Home Instead came into the equation. Our mother decided she wanted to move to FNQ, so during the transition period of dealing with accommodation and care in FNQ, Estate, our father’s death, legal matters etc while in FNQ and mum in Geelong, Home Instead services became invaluable. We wanted some consistent companionship for our mother, healthy meals prepared, monitoring of medication and sorting and signing important documents for us while in FNQ. The amount of scanning, signatories etc have been endless to make this move for mum run smoothly for all family members. I cannot thank Giovanni, Jane and his team enough for the warm empathy they consistently provided and a caring, professional service. It was well worth the money paying for such a service as our mother is still on the waiting list for my aged home care, with family living thousands of miles away. I wouldn’t hesitate in recommending Giovanni’s Home Instead to anyone who may need this sort of help in the future. It certainly made all our lives easier! Thank you!

Home Instead have been an incredible help to our family’s situation. Our father had recently passed after 10 months in hospital, leaving our mother on her own in the unit. Most of the family live in Far North Queensland and we simply could not afford to come down and spend further time in Geelong, after our father’s passing.This is where Home Instead came into the equation. Our mother decided she wanted to move to FNQ, so during the transition period of dealing with accommodation and care in FNQ, Estate, our father’s death, legal matters etc while in FNQ and mum in Geelong, Home Instead services became invaluable. We wanted some consistent companionship for our mother, healthy meals prepared, monitoring of medication and sorting and signing important documents for us while in FNQ. The amount of scanning, signatories etc have been endless to make this move for mum run smoothly for all family members. I cannot thank Giovanni, Jane and his team enough for the warm empathy they consistently provided and a caring, professional service. It was well worth the money paying for such a service as our mother is still on the waiting list for my aged home care, with family living thousands of miles away. I wouldn’t hesitate in recommending Giovanni’s Home Instead to anyone who may need this sort of help in the future. It certainly made all our lives easier! Thank you �