Geelong

My wife and I have experienced the most extraordinarily wonderful care from our Home Instead Carers and the whole Home Instead Team. We would recommend Home Instead without hesitation My wife's comment is that our Home Instead carers and the whole Home Instead team are worth more than five stars.

Home instead provide my personal carers twice per day morning and evening They help me shower and dress each morning plus a greatful cup of tea At night they help me go to bed each night do my Webster pack and wish me good night Their staff are of a very high standard very caring and empathetic They have helped make my life more enjoyable and fulfilling They help with the washing and keep my room clean They are my little angels and are a credit to themselves and to home instead I have no issue recommending home instead to any one wishing to improve their quality of life

I can honestly say that Home Instead truly fights for the rights of our loved ones to be able to stay at home. The carer’s are absolutely beautiful, magnificent people that we class as family. There is nothing that is to complicated for the workers to achieve and first time in 4 years that I can finally leave my husband to go out. I’m a hard person to place trust in others and can’t believe how quickly we all adjusted to workers coming into our lives. I CAN LIVE AGAIN. Hands down, they treat all their employees with such gratitude and really look after them. That’s important to us also. Don’t look elsewhere! HOME INSTEAD Senior Care is and only the best supports ever.

The Staff are very caring and attentive to my Wife, they are always on time and make sure Trish is well cared for. Michelle,Joy,Benita and Tammy always ensure Trish has an outing and some nice food and drinks along the way. The team are a great addition to my household and give me a rest when i need it also enable me to continue working full time in Melbourne. Thanks for the great support !

A very professional service always accomodating friendly staff that I feel I can trust with my mothers care. Personal one on one care that always go above and beyond. I originally used them as one of their personal carers l used to work with left to work there any stayed with them because the service is 5 stars, as someone who has worked in ages care myself I can honestly recommend them to care for your loved ones

I was most impressed with the swift action of the Home Instead team when I needed emergency care in our home for my husband after he had a serious fall. The care was exemplary and I was able to easily cancel the service when it was no longer required.

Home Instead Geelong provides home care support in our father's home. The care givers are reliable, conscientious and absolutely delightful. The Home Instead organisation is extremely well led and managed by Giovanni. We cannot recommend this service more highly.

“I have supported and recommended a dear friend/neighbour in his senior years to sign up with Home Instead Senior Care over a year ago, which occurred in a prompt manner once receiving his MyAgedCare Package. In this time, Mr. Johnson has had support with Domestic Assistance, Personal Care and support with the maintenance of his Vegetable Garden. Mr. Johnson has enjoyed having the consistency of one CAREGiver that understands his weekly routine. Mr. Johnson has ‘Always’ felt supported and has the awareness if he needed additional support, it’ll be arranged in a prompt manner though the Home Instead Senior Care team. Most recently, Mr. Johnson has been apart of the Pen Pal Home Instead program through the COVID-19 Isolation period, which really enlightened him, being apart of a special program, especially being a senior living on his own, it’s made him feel he isn’t alone and has very special, caring people around him. Mr. Johnson would like to ‘Thank’ all the Home Instead Senior Care team.” - Sami Rouvray In Behalf of William Johnson

My husband has been in care with young onset Alzheimer’s for 3 years. I met with Giovanni at Home Instead Senior Care ( Geelong office) to try and provide a carer for my husband as at that time I and family members were taking him out 7 days a week which had become exhausting for us all. This was exhausting both emotionally and physically. Giovanni found a carer for my husband and I took him out to meet up with both Giovanni and the carer. On that day his new carer who was a delightful man took him off for a walk to the beach. From that day on my husband has had a carer for 2 hours every Monday and Friday. He goes to the beach, has an ice cream or hot chocolate or milkshake. All his favourites, sometimes it’s a drive listening to music. Giovanni and I discussed what he liked to do, eat and drink. I and family have been grateful for the excellent care and compassion and the thoughtful way in which this happy outcome has been achieved. I fully recommend this company, all the staff I have dealt with have been courteous, kind and professional. My husband now has a better quality of lifestyle. Ruth Beard

Wow, finally a company that really cares for our aging family members and helps them to continue to live at home. Their 10/10 genuinely caring staff gives me peace of mind knowing mum and dad are well looked after and in control of their needs in aging being met.

Last year in May my husband and I had a serious accident and were in hospital for two and a half months. When we were ready to go home, I had a broken neck and ankle and my husband was severely concussed with broken ribs, we needed help at home. My daughter found Home Instead to help care for us when we returned home. Their friendly representative came to the hospital to help us set up our home care. Home Instead provided home help, caregivers to assist us with everything at home, from cooking and cleaning to rides to the doctor (neither of us were able to drive). I have since recovered and my husband, who also has Parkinson’s continues to need help. Home Instead continues to provide us with extra help at home and to provide us with quality care and assistance. They have gone above and beyond to help us in anyway they can. We are both very grateful my daughter found them and don’t know what we would do without them. Home Instead really cares and is there to help, we strongly recommend them.

Great support from Giovanni & his team. He matched my husband up with a wonderful Carer and he has made our life so much better. Having this company provide 24hour care will enable my husband to stay at home with one on one care. I can full-fill my promise to keep him home and not go into a nursing home. Wonderful company and so glad we have them there to support us.

I have had wonderful carers caring my loved one. Giovanni is more than willing to help with any needs we require. I have one main carer and he definitely needs a pay rise. He is worth his weight in gold. We take him with us on holidays and weekends away. Makes the break so enjoyable and we all relate to him well. Our friends like him too. It’s a win win for us. I don’t know where I would be without him. Thank you Home Instead. Xx

As a personal care worker I can say that Home Instead Geelong has amazing caring staff who genuinely Care about our ageing community and the needs of seniors. It is amazing to see seniors living at home thriving, empowered and advocated for by such loving individuals. It is absolutely personal to all staff and an honour to serve the community with such compassion and love. You could get no better care than from Home Instead Senior Care.

Home Instead Senior Care (Geelong) was recommended to us and we are so glad we changed over to them. It is a pleasure to deal with and receive services from Home Instead. Communication is easy, requests are followed through immediately, and the care staff attending are GREAT - my parents are very happy and able to stay at home because of the exceptional services they receive. They are also well priced, with less administration fees, resulting in more time spent caring for my parents.

I couldn't recommend Home Instead Senior Care (Geelong) more highly. Giovanni and his team provided the type of care we all dream of for our parents. We had three carers calling in three times a day and all of them took a loving interest in our mother and went out of their way to give the best care they could possibly deliver. Whenever a carer was sick the gap was filled by one of the other carers and so there was a seamless consistency which ensured our mother had everything she needed and was always cared for by people who knew her. Thank you from the bottom of our hearts from our family to all staff at Home Instead Geelong.

I couldn't recommend Home Instead (Geelong) more highly. Giovanni and his team provided the type of care we all dream of for our parents. We had three carers calling in three times a day and all of them took a loving interest in our mother and went out of their way to give the best care they could possibly deliver. Whenever a carer was sick the gap was filled by one of the other carers and so there was a seamless consistency which ensured our mother had everything she needed and was always cared for by people who knew her. Thank you from the bottom of our hearts from our family to all staff at Home Instead Geelong.

I would highly recommend Home Instead, very supportive , friendly, helpful , well organised , great staff , really give a great service in our home.I did a lot of research before finding home instead , was very cautious as heard many stories about the fees , etc with many aged care facilities . Home Instead is by far the only one , I would use and recommend , I believe home instead truly care about the elderly and there Carers . Thanks so much Giovanni and staff for all your support and help 😊👍

I was really impressed by the service provided by Home Instead Senior Care. The carer (Grant) was friendly, professional and provided excellent care for my father. Giovanni checked up on us and we felt very much at ease with him and his team. Thank you so much for the wonderful care you provided!