Our Team

Amee joined Home Instead in 2019 as a Client Service Manager and later Head of Client Services. Through her commitment to helping our clients and their families navigate the best care solutions to stay living well at home she was appointed the Business Operations Manager in 2022.

Amee thrives on problem solving and creating streamline processes for her team to allow them to spend more time face-to-face with our clients. Her role includes assisting the Client Services Managers Team, Scheduling Team, Approved Services Provider (ASP) Services and our Administrative Officers within both our Central Coast and Newcastle Offices.

Amee is a kind, compassionate and approachable person who strives to create the best solution for her team and their clients. She loves to keep active by playing sports but can easily slip away to her farm for some relaxation and swimming in the dam.

Kim joined Home Instead in 2015 and enjoys speaking to clients and helping them with their care needs, knowing that they are supported by Home Instead in their homes and in the community.

Kim developed a wide range of administrative support skills that have been developed through previous roles supporting Executive Managers in large global-based businesses, big four banks, and through her work in the District Court of NSW and the NSW Compensation Court.

Kim is a committed professional who understands the value of a reliable, stable, and efficient support function and the importance it plays in building high-performing teams.

“I love being able to help people, whether it is at Home Instead assisting them on the phone with their care needs or raising money for charities that have touched my heart such as Central Coast Cancer Council”

Outside of work, Kim enjoys spending time at the beach with her family, being a dance Mum to both her talented daughter and son who also share Kim's love of love hip-hop, and is also a proud volunteer professional dancing coach for the Central Coast Cancer Council – Stars of the Central Coast.

Kim is proud to have won the People Choice Award with her local amateur dance partners in 2021 and 2022 along with the 2023 Dance Family award to celebrate the event’s 10th anniversary of the Cancer Council Stars of the Central Coast.

Kylie joined Home Instead in 2022 with over 20 years’ experience managing a local Taxi business alongside her husband and her passion for giving back to the local community led her to Home Instead.

Originally Kylie joined our team as a CAREGiver and through her dedication to making a positive impact in the lives of the elderly, soon after she joined the Scheduling team as a Client Services Officer to assist in the daily planning and coordinating of client services.

“Engaging with our wonderful clients and dedicated CAREGivers daily has not only enriched my professional experience but also reinforced my commitment to giving back to the community.”

Outside of work, Kylie finds immense joy in spending quality time with her family husband Rodney, children, Haydn, Lachlan, and Sienna, and friends, exploring new places, and creating lasting memories. Kylie and her husband share a love for traveling, often embarking on adventures in their caravan or spontaneous holidays overseas!

If she is not spending time with family or friends you will find Kylie with her two cherished Shitzu/Maltese fur babies, Ruby and Abbey, who are very spoilt fur-babies!

Barbara joined Home Instead originally in 2012 as a CAREGiver in Pymble and within a few years moved into their after-hours support team.

In 2019 she transferred to the Home Instead Central Coast as part of our Client Service Team – After Hours.

Barbara enjoys helping clients and CAREGivers and assisting with all queries after business hours and over the weekends. Barbara is always a friendly voice to talk to when in need of some extra help.

Kristen joined Home Instead in 2020 and has dedicated her career to being a carer and helping clients from within their own families.

Kristen’s interpersonal skills have developed as full-time professional nanny, educator, chef, and Head of Staff for a select few families whilst living abroad in the UK, Qatar, Hong Kong, Switzerland, Singapore and also in Australia for over 20 years.

Kristen brings a calm and considerate approach to her work supporting the organisation to maintain placements in critical times of need. Her skills working in different cultures with large organisations have seen her become a resourceful problem solver with excellent communication and time management skills.

Combining her love for living things Kristen has spent considerable time working with animals and is an avid gardener, sailor and skier. Outside of working Kristen loves to spend time with her pets, family and friends, if she isn’t gardening, you may find her out on the ocean, walking along the beach, or at the gym.

Jasmine joined Home Instead in 2021 as a Client Service Manager specialising in clients with complex care needs.

Through her commitment to the Home Instead values to help both clients and their families find the best care and support to suit their individual needs, she was appointed Head of Client Services across the Central Coast and Newcastle region in 2022.

With over 19 years’ experience in aged care, disabilities, AOD and mental health services, Jasmine is very passionate about providing holistic and high-quality care.

In her spare time, you’ll find Jasmine at the beach, practicing yoga or on the football sidelines as a proud soccer Mum to her beautiful son.

Alisha joined Home Instead in 2022 as a Client Care Manager with many years of experience in the Health Care Industry in recruitment and customer service.

Through her commitment to making a positive change in the lives of local seniors and their families, Alisha was appointed Client Care Team Lead – Central Coast.

“The Central Coast is a beautiful place to live and being able to help seniors in our local community live their best lives all while supporting our amazing team of Client Care Managers gives me so much joy!”

It was her passion for helping people that saw her relocate to the Central Coast in 2018 to be closer to her parents and assist in their care.

Alisha’s family and her fur-babies (2 cats & 2 dogs) mean the world to her. She loves the Central Coast lifestyle and enjoys sunrise swims and walks along the beach with her dogs, Arlo and Oakley.

Tonia joins the Home Instead team with experience in the Aged Care and Customer service industry.

With a love of helping elderly people coming from her close bond with her Nana who she supported to stay at home, she brings this passion to her Client Care Manager role daily.

“Helping a client remain independent in their own home and enjoying a connection with their local community while feeling the support we can give, brings me so much joy!”

Tonia and her husband have a large family, four sons and one daughter all adults, two cats, Mousa and Mocha a dog Scruffy and a truly precious granddaughter Remy.

If Tonia and her husband are not spending time with their large extended family you’ll find them enjoying a breakfast somewhere followed by a day exploring our beautiful area.

Kylie joined Home Instead in 2023 as a Client Care Manager. She has an extensive background in customer service, beginning her career in case and client management within disability employment services. Through this work, she developed a profound passion for advocating for and assisting vulnerable individuals to improve their lives.

A lifelong resident of the Peninsula on the Central Coast, Kylie is now raising her two daughters Tahnay and Charli with her husband Caleb in the same cherished community where she grew up. Their family also includes their very spoilt cat Meow Meow and Reggie the rabbit.

In her free time, she enjoys exploring the Central Coast’s bush walks and indulges in a game of bingo on spare Saturday nights.

Karen joined Home Instead with a wealth of experience in relationship management and customer service roles across various industries. She was drawn to Home Instead by its motto, "To Us, It's Personal," which resonated deeply with her professional ethos. Throughout her career, Karen has been dedicated to tailoring support services to meet the unique needs of individuals, making her a perfect fit for Home Instead’s mission to enhance the lives of ageing adults.

Karen's journey into the care industry was inspired by her passion for making a difference in people's lives. Her diverse background has equipped her with a unique skill set, enabling her to connect with clients and understand their specific requirements. She is committed to fostering strong relationships and ensuring that each client receives the highest quality of care.

Having recently moved permanently to the Central Coast, Karen is embracing her new community. She continues to split her time between Sydney, where she enjoys spending quality moments on weekends with her family and cheering on her sons at AFL games, and the Central Coast, where she takes advantage of the beautiful local bushwalks. Karen's dual-city lifestyle allows her to maintain a balanced and fulfilling personal life while dedicating herself to her role at Home Instead.

Renee joined Home Instead in 2023 with a background in hospitality and more recently business administration in the aged care industry.

As the Approved Service Provider (ASP) Coordinator Renee uses her business administration skills and passion for the aged care industry to ensure our clients are provided with the most suitable support, products and care services they require to maintain independence, good health and well-being in their day to day lives.

Outside of work, Renee is busy with her husband and son Xavier six, and their 13-year-old border collie Milo, heading out on weekend adventures, attending Scout meetings, trying new cuisines cooking up a storm at home or dining at a local restaurant.

Alana brings over 15 years of extensive experience in Human Resources, with a background primarily in the engineering and manufacturing sectors. Recently, she has embraced the transition to the aged care industry, finding it a rewarding change. Throughout her career, Alana has predominantly worked in small to mid-sized companies as the sole HR resource, gaining comprehensive experience across various HR specialties, including recruitment, employee relations, learning and development, employee engagement, and payroll.

With a keen interest in continuous improvement, Alana leverages HR analytics to enhance the employee experience and streamline organizational processes.

Outside of work, life is busy with her family, husband, three kids, including a set of twins, plus a dog and a cat. When she is not juggling all of that, she loves cooking and planning the next family holiday.

Donna has joined Home Instead as our Training and Development Manager.

She brings to the position extensive experience in the disability sector and a passion for delivering comprehensive training. She feels strongly about equipping our CAREGivers with the knowledge and skills to ensure they can provide exceptional service to our clients.

She is a wife and mother, who has spent time living overseas, mainly on the west coast of Ireland. She adores the Central Coast and has done so since she was a little girl!

Aleesha is a dedicated professional with experience in Human Resources within the Disability Employment Sector, Business Development, and Property Management.

She joined Home Instead in 2022 as our Human Resource Manager and is passionate about ensuring our CAREGivers are supported to provide our clients with dedicated, highly skilled and professional care.

“I love to see our CAREGivers grow and develop their skills through our support to provide ongoing high-quality care to our clients.”

Outside of work, Aleesha enjoys spending time with her partner and son relaxing at the beach, fishing, at a game of footy or basketball, and playing with their two dogs Milo and Jordan.

Stacey has been with Home Instead since 2017 and joined us with over 10 years’ experience in administration in the Accounting sector and loves the change to an industry based on caring for people!
In her role as Care Services Co-Ordinator, she assists in all areas of administration and accounts.
Stacey is kept very busy with her two young boys and loves the beach, paddle boarding, bush walking and being surrounded by nature.

Samantha is a vibrant, compassionate, and dedicated professional with many years of experience in customer-based relationship building, marketing, and customer service.

Samantha is a passionate ‘Coastie’, calling the Central Coast her home from a young age. Her commitment is to build and nurture strong relationships within our local community.

With her own experience in recent years, as her parents have aged, Samantha has become very passionate about providing ageing Australians with the best opportunity to stay living well in their own homes independently.

"Ensuring our ageing community is connected with the best solutions for their needs is so important to me as I have been experiencing this with my own parents. 'You don't know what you don't know' and I enjoy passing on my knowledge and educating the community on the support they have available to them."

In her spare time, she enjoys long beach walks with her husband and their dogs, a family gathering around the barbeque, and travelling to amazing destinations abroad and at home.

Alan joined Home Instead in 2017 after 10 years of working in a variety of customer service roles in Sydney.

As an Operations Specialist, Alan is passionate about helping and assisting the community every day and most of all, talking and connecting with our clients and CAREGivers to deliver quality care in our local area.

"I think I'm very lucky to be able to speak with and help our amazing clients and their families each day."

In his spare time, Alan enjoys attending yoga classes, reading, and spending quality time with friends and family, He is an avid movie and TV buff!

Louise joined Home Instead in 2023 as a Client Care Manager and through her commitment to Home Instead, she has transitioned into the role of Quality and Compliance Officer and is excited to apply her clinical knowledge in this new challenge.

With over 20 years in the aged care sector, her journey began volunteering at a local aged care facility from a young age. After completing her Certificate III in Aged Care, she worked part-time as an AIN and lifestyle/activities officer while her children were young and specialising in dementia care.

In 2019, she began a Bachelor of Nursing degree and graduated in 2021. Louise went on to complete her graduate program at Wyong Hospital in 2022. She is also currently completing a postgraduate certificate in Diabetes Education and Management.

Outside of work, Louise enjoys spending quality time with her family and friends, including her two adult daughters, Isabelle and Mackinley. She loves walking, and being near the water and has a passion for painting, sunrises, sunsets, and weekends away. Louise lives with her partner Flik, her golden retriever Theo, and her sweet greyhound, Viv, who volunteers as a Delta Therapy Dog in aged care. Louise also enjoys cooking, wine and cheese, music, comedy, and dining out.

Erika joined our Finance team in 2023 after relocating with her husband, daughter, and son to the Central Coast from Sydney.

With extensive experience in the finance industry, she brings a wealth of knowledge to our team.

“I like working with numbers and solving problems and I have become very passionate about the aged care industry while witnessing the difficulties that come with ageing with my parents and in-laws.”

If Erika is not at work you will find her walking her adored black and tan spoodle Billie on the beach, catching up with friends and family, working out at the gym, or enjoying a bush walk around the beautiful Brisbane Waters.

“I love the serenity of the Central Coast compared to the hustle and bustle of Sydney.”

Since joining Home Instead as a Financial Officer in 2023, Steph has been continually amazed by the quality of caring and compassionate people around her.

Outside of work, Steph enjoys spending time with her husband and their spirited 2-year-old Labrador, Lilly. Family is of utmost importance to her, and she takes great pride in watching her son and daughter grow into inspirational adults and start families of their own. She treasures every moment spent with her grandson.

With a love of travel Steph turns every destination into an adventure. Despite her adventurous spirit, she finds contentment in simple pleasures, such as reading a good book and enjoying a glass of wine.

Chai See has a professional accounting background with experience in various service industries.  Within her role as a Finance Assistant, she supports the Finance Manager in the day-to-day accounting functions.  She is committed to provide accurate and reliable information for all stakeholders.

She enjoys quiet time with a nice cup of tea, baking and travelling.