Meet our team of caring, compassionate professionals, dedicated to providing you and your family the best in-home care and support for your individual needs and preferences.

Our Team

Owners

Jasmine Hopcraft & Chris Dawson

Jasmine and Chris established the Home Instead office on the Central Coast in in 2012.

Having experienced the care needs of their own parents, whilst bringing up their own young family, Jasmine and Chris were excited by the challenge of launching a new very personal in-home care service and nurturing its growth to extend services Metro-wide in Gosford and beyond.

“So many of our friends have parents who have retired in the region – not a single one of them wish to leave their homes. We know there is a real need here for quality services that are flexible and tailored for each person. Our CAREGivers can help seniors maintain their quality of life, in their own home and give their families the peace of mind – knowing their loved ones are safe and independent.”

Client Service Officers

Kim, Renee, Alan and Debbie

Kim, Renee, Alan and Debbie assists and supports the team with the coordination of scheduling services for clients and CAREGivers. They have a genuine passion and commitment to adding value to the aged care sector and ensures the provision of the highest quality of service to our clients. They understand that each client has individual needs and works to find the right CAREGiver match.

After Hours Client Service Officers

Sharne and Barb

Head of Client Services

Amee Dawson

Amee loves her role as Head of Client Services. This entails assisting the Client Service Mangers within their role of helping our clients and their families navigate the best care solutions to stay living well at home. This might be with private care, respite care, government funded care, community service programs or a combination of all of these.

Amee is a kind, compassionate and approachable person who strives to create the best solution for her team and their clients. She loves to keep active by playing sports but can easily slip away to her farm for some relaxation and swimming in the dam.

Client Services Manager

Lyndal Harris

Lyndal has been with Home Instead Central Coast and Newcastle since 2017.

In her role as a Client Services Manager, she is looking forward to meeting clients and ascertaining how she can assist them in the best possible way.

With many years of experience working with our CAREGivers, clients, and the Client Services team Lyndal is a friendly person who is passionate about delivering the highest quality in-home care and support for our clients.

Client Services Manager

Christopher Ranzetta

Christopher comes to us with a strong background in aged and community care.

Primary working as a Physiotherapy assistant he has always had a passion for keeping people moving and living their best lives.

Christopher is passionate about getting the best outcomes for all his clients and helping them navigate the aged care system via finding solutions and support services that enable people to stay independent.

Within his role as a Client Services Manager Christopher helps clients match services and tailor their Home Care Packages to best suit their needs to ensure their goals attainable and centred around each client’s needs.

Christopher grew up on the Central Coast and in his spare time enjoys listening to music and browsing stores for records.

A self-confessed Beatles fanatic he also enjoys time with his son Harrison wife Sally and cat Ringo.

Client Services Manager

Jasmine Rockliffe

With over 19 years’ experience in aged care, disabilities, AOD and mental health, Jasmine is committed to the Home Instead values to help both clients and their families navigate through home care package options and find the best care and support to suit their individual needs.Jasmine isvery passionate about providingholistic,high-quality care.In her spare time, you’ll find Jasmine at the beach, practicing yoga or on the football sidelines as a proud soccer Mum to her beautiful son.

Care Services Manager

Chantini

Chantini performs a variety of clerical and administrative duties in the Home Instead Gosford office and assists staff in ensuring that day-to-day office operations run smoothly.

Manager – People and Culture

Lisa Harris

With over 10 years’ experience in Medical Recruitment Lisa brings her passion for assisting people to fulfill their dream of working in aged care with a strong focus on recruiting team members who believe in providing high-quality and heartfelt care, to match our clients ongoing needs. As a true people person, Lisa will listen, offer respectful input, encourage, and draw out the best in others. Lisa has found a lovely work home amongst the team at Home Instead, recognising that the approach of every single colleague, aligns with her values on excellence, people and service. As a busy wife, step-mum, Mumma to two gorgeous children and trying to manage the chaos that goes with a blended family of seven, Lisa loves nothing more than a weekend hunt for a good café where she can enjoy great coffee and a delicious brunch with her family!

Care Services Co-Ordinator

Stacey May

Stacey has been with Home Instead since 2017 and joined us with over 10 years’ experience in administration in the Accounting sector and loves the change to an industry based on caring for people!
In her role as Care Services Co-Ordinator, she assists in all areas of administration and accounts.
Stacey is kept very busy with her two young boys and loves the beach, paddle boarding, bush walking and being surrounded by nature.

Learning & Development Manager

Amaryll Naismith

Amaryll is a healthcare professional with a background in nursing, quality, education, and management and has an extensive understanding of the complexities of the Aged Care Industry.

She is passionate about enabling seniors to stay independent and living in their own homes. Within her role as Learning and Development Manager, her focus is on working with, educating and mentoring our senior care workers to achieve an excellent level of care delivery resulting in positive and individual outcomes for our clients.

In her spare time Amaryll enjoys reading, entertaining, exploring and travelling.

Community Engagement Manager

Samantha Farham

Samantha is a vibrant, compassionate, and dedicated professional with experience in customer-based relationship building, marketing and customer service.
Samantha is a passionate ‘Coastie’ calling the Central Coast her home from a young age and her commitment is to build and nurture strong relationships within our local community.
As Samantha has experienced in recent years her own parents’ age; she has become very passionate about providing seniors with the best opportunity to stay living well in their own home independently.
In her spare time, she enjoys long beach walks with her husband and 3 dogs, a family gathering around the BBQ and travelling to amazing destinations abroad and at home.

Finance Manager

Ratrina

Ratrina comes from an Accounting & Finance background with experience in various industries. She is passionate about enabling seniors to stay independently in their own homes. Her respect and adoration for seniors led her to branch out into the Aged Care Industry.

Within her role as Home Instead’s Finance Manager, Ratrina most enjoys working with detailed complex numbers, turning them into easily understandable and accurate figures for the all members of the business to appreciate. She is committed in providing accurate and reliable information to our clients and their family members.

In her spare time, she enjoys reading, gardening and travelling.

Administration Officer

Lani Dawson

In the role of Administration Officer, Lani is one of the first points of contact for all visitors who visit the Central Coast Home Instead office. Always welcoming them with a friendly and supportive nature whilst providing administrative support and managing their queries. Her role ensures the day-to-day activities of the office environment run smoothly and efficiently.

Lani has a passion for nature, walks on the beach and all things arts and design; something she strives to carry throughout all aspects of life and work.