Private Home Care

Private Home Care

This option is ideal if you:

  • Need home care services immediately;
  • Are looking to tailor your care to meet the exact services you need; or
  • You are waiting for government funding, but need care services while you wait.

Our in-home care services are flexible, available as a one-off, short-term or ongoing care arrangement and are tailored to your personal preferences, circumstances, as well as budget.  No matter what level of care you’re seeking, Home Instead can offer you a suitable solution.

Ability Care

At Home Instead we support you to continue living independently in your own home by empowering your ability.

Home Help

From help with day-to-day errands, general shopping, light housekeeping and home tidy-ups, medication pick-up, our Home Help helps you.

Personal Care

Care and support with personal needs such as washing or showering, grooming, dressing, walking or mobility, or a companion with personal outings. We provide personalised care that is personal to you.


We help with a range of personal and lifestyle needs, while providing a welcome and authentic companionship.


Whether it be to social outings, family events, shopping or medical appointments, we’ll get you from A to B safely and on time, and be right there with you at your destination until you return home safely.

24 Hour Care

Your Home Instead team is available 24 hours a day, 7 days a week to respond to any care needs or concerns.

Dementia Care

Personal, relationship-based care to support those living with dementia to ensure their comfort and safety

Palliative Care

Personal, compassionate and supportive palliative care. A personalised layer of support aimed to improve the final stages of those living with limiting conditions.

Respite Care

A chance to connect with someone new, and organised short or long-term respite care for you, while we give your family carer a chance to recharge, and take a break from their day-to-day routine.

Care Management

Your care manager, will help you plan, coordinate and manage all of your current as well as long term care needs.

Hospital to Home

Dedicated discharge, coordination, transport and in-home support to help ensure your transition back home to full recovery is all looked after.

Compatible CAREGivers

Our CAREGivers truly care. They are compassionate, dependable and professionally qualified, with many having cared themselves for an older friend or relative.

We are locally owned and operated

We are a trusted national network of independent, locally owned offices providing exceptional care and trusted services. We understand the local lifestyle, and our community.

Quality, flexible, consistent care services

We will provide you with care that is both flexible and personal. This is our commitment to you. We offer you the best in-home care and support, tailored to suit your personal needs and preferences.

How We Can Help


Personal Care

We can provide assistance with your dressing, showering or toileting – however we can help maintain your independence and dignity.


No matter what your hobbies or favourite activities are, we will assign a CAREGiver who will love spending time with you.

24-Hour Care

A team of regular, friendly CAREGivers can be assigned to provide you with 24/7 care, and help you feel safe and secure at home.


Your friendly CAREGiver can take you wherever you need to go, from important appointments to social outings.

Respite Care

If your family needs the odd little bit of time, your regular CAREGiver can pitch in, and make sure you and your family remain cared for.

Care Management

Managing an array of care services isn’t easy. Home Instead can assist by managing the care you receive from us or other suppliers.

Palliative Care

Our team of CAREGivers are committed to providing everyone with dignified care in the comfort of their own home.

Dementia Care

We believe that the best surrounding for someone with Dementia is their familiar home. We’ll help support you to live comfortably at home.

Another option to help with self-funded private care

If you do not meet the eligibility requirements of any government subsidy, another option to help with self-funded private care would be the early release of superannuation on compassionate grounds. In some instances, the Australian Taxation Office (ATO) can approve for the early release of your superannuation on compassionate grounds to help you pay for medical expenses (for you or a dependent), palliative care for a terminal illness, and the modification of your home or vehicle for the special needs of you, or your dependent owing to a severe disability.

To be eligible for this, you (or the dependent for home-care) must have:

  • A life threatening illness or injury;
  • Acute or chronic pain; or 
  • Acute or chronic mental illness; or 
  • For disability – have a physical or mental impairment which either temporarily or permanently limits one of more of their core functional capabilities. 

For further information about how to access early release of superannuation for medical expenses Visit this website

Want to learn more about self-funded care?

Deciding on what private care you need isn’t always easy. Our team are committed to finding the care services that suit you best.

If you’re ready for care to begin or simply want to chat to someone about what you might need, we can help. Give us a call on 1300 008 018, and we’d be more than happy to walk you through the process.