The Home Instead Mid North Coast Office felt the need to provide additional support to the Port Macquarie Koala Hospital after the local Koala population was significantly impacted be local bush fires during 2020. A number of staff from the local office regularly donate their time to the koala hospital.

The Port Macquarie Koala Hospital was established in 1973 and is a licensed wildlife rehabilitation facility. The Hospital is a popular tourist attraction that welcomes thousands of national and international visitors every year. Admission is free. The Hospital is also a scientific research, training, and education centre.

Koala Conservation Australia (KCA) manages the Koala Hospital. This not-for-profit organisation has the wider mission to lead the world in the care and conservation of wild koalas, to increase knowledge and understanding of the species, and to work collaboratively to ensure their survival into the future.

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