Care Manager

Are you looking for work where you can make a real difference in seniors lives enabling them to remain living independently at home? We have an exciting opportunity for an experienced Care Manager who is caring and compassionate, self-motivated, energetic and is looking for a position that has variety and offers an opportunity for ongoing professional development.

Key Player Lower North Shore & Sydney North West

Posted:9th September, 2020 Cut off Date: 30th September, 2020
Applications Closed

About this role:

  • Building relationships based on trust with perspective and existing clients and their families.
  • Meet with prospective clients and their families to understand their goals and current needs, and provide and recommend solutions. Further, gain their commitment for home care services, including creating robust, personalised care plans.
  • Conduct regular quality assurance visits with clients in person and/or over the phone to ensure the highest level of care is being attained while also determining any changing needs or requirements for additional services.
  • Ensure that clients’ changing needs and preferences continue to be supported by working together with the clients, client families, and representatives and their CAREGivers.
  • Be knowledgeable about a wide range of resources and local services so that you can inform clients and or a client’s family or representative about a range of tailored resources or services to meet any specific needs.
  • Build relationships and communicate regularly with other health service providers and/or local referral sources to build and ensure awareness of the range of support and services that Home Instead can provide within our local community.

Essential criteria:

  • Tertiary qualified in a health service discipline in either nursing, social work, allied health or a related discipline
  • Current registration with the Australian Health Practitioner Regulation Authority (AHPRA) and a minimum of 3-4 years post registration experience in a mental health and/or aged care speciality.
  • Experienced in identifying, coordinating and managing care services for aged, community, health or social services
  • Provide specialised, comprehensive & coordinated navigation services
  • Advocate & liase with other service providers on behalf of client
  • HCP Experience
  • Be an effective communicator with excellent customer service skills and demonstrated problem solving skills
  • Have a strong understanding and knowledge about the Australian Aged Care standards, community home care and/or Home Care Packages. Clinical experience is preferred
  • Be highly efficient and organised with proven time management skills
  • Have a valid driver’s license
  • Demonstrate accurate data entry and experience in the use of MS Office.

What we offer:

  • A rewarding career where you can make a positive difference in the lives of seniors and their families
  • A welcome and supportive working environment
  • Comprehensive orientation and ongoing training and professional development program
  • A company that recognises and appreciates the value of the work that you do
  • Opportunity to work for a company that is locally owned and operated but also part of a national and global network.

About Home Instead Lower North Shore & Sydney North West

Established in 2006, our Home Instead Neutral Bay office is the trusted choice for in-home care and companionship services in Sydney’s Lower North Shore, Inner West & North Western suburbs. We are committed to making a positive difference in the lives of local seniors and their families and we take pride in every aspect of their care to ensure they have access to the best quality care services and support they need to continue living, safely, independently and happily in the comfort of their own home​.

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