Care Manager

Are you looking for work where you can make a real difference in seniors lives enabling them to remain living independently at home? We have an exciting opportunity for an experienced Home Care Package Care Manager who is caring and compassionate, self-motivated, energetic and is looking for a position that has variety and offers an opportunity for ongoing professional development.

Key Player Horsham

Posted:30th May, 2022 Cut off Date: 31st December, 2022
Applications Closed

What we offer: 

  • A rewarding career where you can make a positive difference in the lives of seniors and their families.
  • A welcome and supportive working environment.
  • Comprehensive orientation and ongoing training and professional development program.
  • A company that recognises and appreciates the value of the work that you do.
  • Opportunity to work for a company that is locally owned and operated but also part of a national and global network.

About this role: 

  • Building relationships based on trust with prospective and existing clients and their families.
  • Meet with prospective clients and their families to understand their goals and current needs and provide solutions. Further, gain their commitment for home care services, including creating robust, personalised care plans.
  • Conduct regular quality assurance visits with clients in person and/or over the phone to ensure the highest level of care is being attained while also determining any changing needs or requirement for additional services.
  • Ensure that clients’ changing needs and preferences continue to be supported by working together with the clients, client families, and representatives and their CAREGivers.
  • Be knowledgeable about a wide range of resources and local services so that you can inform clients and/or a client’s family or representative about a range of tailored resources or services to meet any specific needs.
  • Build relationships and communicate regularly with other health service providers and/or local referral sources to build and ensure awareness of the range of support and services that Home Instead can provide within our local community.

Ideally, we would like you to: 

  • Have qualifications in nursing (preferably Registered Nurse Div 1 with current registration) and experience in care planning, identifying needs, goals setting and managing care services within the aged, community health or social services.
  • Be an effective communicator with excellent customer service skills and demonstrated problem solving skills.
  • Have a strong understanding and knowledge about the Australian Aged Care Standards, community home care and/or Home Care Packages.
  • Be highly efficient and organised with proven time management skills.
  • Have a valid driver’s license.
  • Demonstrate accurate data entry and experience in the use of MS Office.


Please contact Kerrie Ward or Fiona Welsh for a confidential discussion on phone:5381 0701 

Or email  

About Home Instead Horsham

Our Home Instead Horsham office is the trusted choice for in-home care and companionship services. We are committed to making a positive difference in the lives of local seniors and their families and we take pride in every aspect of their care to ensure they have access to the best quality care services and support they need to continue living, safely, independently and happily in the comfort of their own home​.

Our caring team takes pride of offering high quality in-home care services for ageing Australians. We provide adhoc care services as well as urgent and immediate home care, for when you need us there the most. From companionship, personal care, transport to overnight home care and 24 hour care, our CAREGivers are there for our clients.

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