The Nationally Recognized Qualification CHC33021 Certificate III in Individual Support (Ageing) is designed to develop a broad range of competencies and skills. The demand for aged care, support workers and caregivers in the community sector is increasing.
This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centered support to people who may require support due to ageing, disability or some other reason.

The skills and knowledge in this qualification must be applied in accordance with Commonwealth and State/Territory Legislation, Australian standards and industry Codes Of Practice.

To achieve this qualification, the candidate must complete at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

 

The Home Instead Academy CHC33021 Certificate III in Individual Support combines fifteen (15) Units of Competency delivered via four (4) clusters. This course includes online study combined with workplace observations, assessments, questionnaires, case studies, practical demonstrations which take place during each cluster.

  • CLUSTER 1

    Introductory Cluster
    Developing your basic knowledge of the skills for safe care provision in the community.
    UNITS:

    1. HLTWHS002
    Follow safe work practices for direct client care
    2. HLTINF006
    Apply basic principles and practices of infection prevention and control
    3. CHCCCS037
    Visit client residence

  • CLUSTER 2

    Foundation Cluster
    Building your skills in commination and professionalism as a CAREGiver
    UNITS:

    4. CHCDIV001
    Work with diverse people
    5. CHCLEG001
    Work legally and ethically
    6. CHCCOM005
    Communicate and work in health or community services
    7. CHCAGE013
    Work effectively in aged care

  • CLUSTER 3

    Intermediate Cluster
    Understanding individual needs of the client and how their chronic illness impacts on activities of daily living.
    UNITS:

    8. CHCCCS031
    Provide individualised support
    9. CHCCCS036
    Support relationships with carers and families
    10. CHCAGE011
    Provide support to people living with dementia
    11. CHCCCS001
    Address the needs of people with chronic disease

  • CLUSTER 4

    Advanced Cluster
    Facilitate the empowerment of clients and support independence and wellbeing.
    UNITS:

    12. CHCCCS038
    Facilitate the empowerment of people receiving support
    13. CHCCCS041
    Recognise healthy body systems
    14. CHCCCS040
    Support independence and wellbeing
    15. CHCPAL003
    Deliver care services using a palliative approach


Qualification Level

Australian Qualifications Framework Level 3


Pre-requisites / Entry Conditions

Over 18 years old. Must be an employee of Home Instead Pty Ltd. Must complete a language, literacy and numeracy evaluation as part of the enrolment process.


Course Duration

12 Months


Delivery Methods

Blended - Online Learning; Face to Face Simulation Assessments + Vocational Placement within your role as a CAREGiver


Course Materials

All course materials are included


Vocational Placement

Minimum 120 hours vocational placement will be required to be completed within your role as a CAREGiver with Home Instead with workplace observations to be conducted within each Cluster.

Course Fees & Payment Options

The enrolment fee for this course is $350

*Invoices will be issued prior to the commencement of Cluster 1 for the training pathway.  Payment required within 14 days of receipt of invoice.

*Payment plans can be offered please speak with the Home Instead Academy team upon enrolment

Learners will be issued with their AQF Qualification and Statement of Attainment upon being found competent in all units and fees have been fully paid.

 

Other Course Pathways

Credit Transfers

The Home Instead Academy accepts evidence of AQF certification documentation issued by a Registered Training Organisation (RTO) or AQF authorised issuing organisation.  Learners must advise the administration team prior to commencing their studies that they have evidence of credit transfers.

Recognition of Prior Learning (RPL)

Recognition of Prior Learning (RPL) is available for all nationally recognised training, including individual Units of Competency.

RPL involves an assessment of your current skills, knowledge and experience and how they may meet the requirements of the Training Package. Put simply, it means if you can demonstrate (provide evidence) you already have the skills and knowledge you may be eligible for partial or full recognition.

RPL Candidates must be aware that they will be required to provide documented evidence that meets the requirements of the training package. The RPL process complies with the training package requirements and is conducted in accordance with the Principles of Assessment and the Rules of Evidence.

The Certificate III in Individual Support (Ageing) has a requirement of 120 hours of work placement/experience working as CAREGiver in aged care, all RPL application must meet this requirement in order to be accepted.

Successful RPL Candidates will be notified promptly of their RPL suitability and provided with an RPL Kit to complete.

If you have the relevant experience and documented evidence along with 120 hours in the industry, please click the box on your enrolment that you wish to apply for RPL consideration. 

Enrolment

Language, Literacy and Numeracy Skills Indicator Questionnaire Overview (LLN)

As part of Home Instead Academy’s (HIA) ongoing support for prospective and current learners, HIA requires learners to complete a Language, Literacy and Numeracy Skills Indicator Questionnaire (LLN) as part of the enrolment process. Should a learner be identified as requiring support a HIA Trainer will be in touch to work to develop a personalised learning plan and support considerations.

Once enrolment form completed you will receive a tentative email confirmation with further instructions that include

  • Induction information
  • LLN Quiz

 

If you have the relevant experience and documented evidence along with 120 hours in the industry, please click the box on your enrolment that you wish to apply for RPL consideration. 

Upcoming Programs

Name Course Start Date Course End Date Location Cost
CHC33021 -Certificate III in Individual Support - (AGEING) - NSW - Cluster 4 (JAN intake) 09/01/2025 09/01/2026 NSW Home Instead Training Centre 350.00
CHC33021 -Certificate III in Individual Support - (AGEING) - QLD - Cluster 4 (JAN intake) 09/01/2025 09/01/2026 QLD Home Instead Training Centre 350.00
CHC33021 -Certificate III in Individual Support - (AGEING) - VIC - Cluster 4 (JAN intake) 09/01/2025 09/01/2026 VICTORIA Home Instead Training Centre 350.00

If you have any questions about the course or completing this enrolment form, please email academy@homeinstead.com.au or call the Home Instead Academy on 07 3703 3100.

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