Home Instead Academy Virtual Training
The CAREGiver Virtual Learning Pathway
Designed for new CAREGivers, our CAREGiver Orientation is a package of training conducted over two and a half days. The program is developed to include essential learning material to understand the structure, policies, procedures, and processes of Home Instead and the corresponding legislative acts and responsibilities to provide high quality care to our Home Instead clients.
The CAREGiver Virtual Learning Pathway: Day 1
Day 1 consists of three Virtual Trainer-Led Sessions including Orientation, Recognising Diversity and Workplace Health and Safety to provide our CAREGivers with the essential skills needed to care for our Home Instead clients.
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Orientation
3.5 Hours
The Orientation Trainer-Led Session promotes the processes, policies, State and Federal legislation regarding care provision within Home Instead in Australia.
These sessions will also have a corresponding Empower web-based assessment for completion by attendees, managed by the Academy Administration Team.
Objectives and Content
By the end of the session, attendees will be able to:
- Understand the Strategic Direction and Mission of Home Instead
- Apply the Principles of Building Trust, Taking the Lead and Sharing Your Heart
- Understand the responsibilities of the CAREGiver role within Home Instead.
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Recognising Diversity
1.5 Hours
This session describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
These sessions will also have a corresponding Empower web-based assessment for completion by attendees, managed by the Academy Administration Team.
Objectives and Content
By the end of the session, attendees will be able to:
- Understand the definitions of identity, diversity and culture and apply principles of culturally safe care to everyone
- Understand the legislation to promote cultural awareness and safety and promote human rights
- Understand the principles of equality and equity
- Understand the key groups with diverse needs in ageing within Australia.
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Workplace Health and Safety
2 Hours
The Workplace Health and Safety Trainer Led Session applies the policy, process and procedures within Home Instead to understand the delivery of high quality, safe, effective care.
This session also includes three simulation workshops:
- Complete the Home Instead Academy, Infection Control Observation (donning and doffing of Personal Protective Equipment)
- Complete the Home Instead, Home Risk Assessment Form
These sessions will also have a corresponding Empower web-based assessment for completion by attendees, managed by the Academy Administration Team.
Objectives and Content
By the end of the session, attendees will be able to:
- Understand general safety principles in care delivery and within the workplace
- Apply principles of infection control
- Understand and apply the principles of Medication Prompting within Home Instead
- Understand how to maintain your own, and the client’s safety within the workplace/home environment
Name | Date | Time | Location | Spaces | Cost | |
Virtual CAREGiver Orientation Day 1 | 23 September 2024 | 09:00 am - 04:45 pm | VIRTUAL TRAINING | 45 | $170.00 | |
Virtual CAREGiver Orientation Day 1 | 8 October 2024 | 09:00 am - 04:45 pm | VIRTUAL TRAINING | 45 | $170.00 | |
Virtual CAREGiver Orientation Day 1 | 21 October 2024 | 09:00 am - 04:45 pm | VIRTUAL TRAINING | 45 | $170.00 | |
Virtual CAREGiver Orientation Day 1 | 4 November 2024 | 09:00 am - 04:45 pm | VIRTUAL TRAINING | 45 | $170.00 | |
Virtual CAREGiver Orientation Day 1 | 18 November 2024 | 09:00 am - 04:45 pm | VIRTUAL TRAINING | 45 | $170.00 | |
Virtual CAREGiver Orientation Day 1 | 2 December 2024 | 09:00 am - 04:45 pm | VIRTUAL TRAINING | 45 | $170.00 | |
Virtual CAREGiver Orientation Day 1 | 16 December 2024 | 09:00 am - 04:45 pm | VIRTUAL TRAINING | 45 | $170.00 |
The CAREGiver Virtual Learning Pathway: Day 2
Building on the foundations from Day 1, Day 2 includes Virtual Trainer-Led Sessions focused on Manual Handling, Technology Infection Control and Personal Care Training.
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Manual Handling
3.5 Hours
The Virtual Manual Handling Trainer Led Session will explore safe concepts for assisting clients to mobilise.
This session also includes a simulation workshop to:
- Understand and practice safe, manual handling techniques
- Complete the Home Instead Academy, Manual Handling Practical Skills Assessment.
These sessions will also have a corresponding Empower web-based assessment for completion by attendees, managed by the Academy Administration Team.
Objectives and Content
By the end of the session, attendees will be able to:
- Understand the definition of safe manual handling
- Understand the basic physiology of the spine
- Understand the risks associated with poor manual handling techniques
- Demonstrate safe manual handling techniques according to Home Instead policy.
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Technology
1 Hours
The Virtual Technology Trainer Led Session enables CAREGivers to understand and utilise the digital platforms used for effective communication and education within Home Instead and the Home Instead Academy.
Objectives and Content
By the end of the session, attendees will be able to:
- Use the Empower Learning Management System (SABA) to access theoretical learning and assessment for CAREGiver onboarding and Professional Development
- Use the AlayaCare mobile application and understand how to navigate the system to effectively understand and communicate care regarding Home Instead clients and their office.
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Infection Control
1.5 Hours
The Virtual Infection Control Trainer Led Session applies the policy, process and procedures within Home Instead to understand the delivery of high quality, safe, effective care.
This session also includes a simulation workshop:
- Complete the Home Instead Academy, Infection Control Observation (donning and doffing of Personal Protective Equipment)
These sessions will also have a corresponding Empower web-based assessment for completion by attendees, managed by the Academy Administration Team.
Objectives and Content
By the end of the session, attendees will be able to:
- Apply principles of infection control
- Hand hygiene
- Donning & Doffing
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Personal Care
1.5 Hours
This Virtual Trainer Led Session applies the policy, process and procedures within Home Instead to understand the delivery of high quality, safe, effective care.
This session also includes a simulation workshop:
- Practicing personal care.
These sessions will also have a corresponding Empower web-based assessment for completion by attendees, managed by the Academy Administration Team.
Objectives and Content
By the end of the session, attendees will be able to:
- Demonstrate personal care skills in the simulation environment.
- Levels of care
- Cultural routines
- Hair care
- Eye care
- Oral Care
- Denture Care
- Shaving
- Continence
- Showering
- Dressing
Name | Date | Time | Location | Spaces | Cost | |
Virtual CAREGiver Orientation Day 2 | 24 September 2024 | 09:00 am - 05:00 pm | VIRTUAL TRAINING | 45 | $170.00 | |
Virtual CAREGiver Orientation Day 2 | 9 October 2024 | 09:00 am - 05:00 pm | VIRTUAL TRAINING | 45 | $170.00 | |
Virtual CAREGiver Orientation Day 2 | 22 October 2024 | 09:00 am - 05:00 pm | VIRTUAL TRAINING | 45 | $170.00 | |
Virtual CAREGiver Orientation Day 2 | 5 November 2024 | 09:00 am - 05:00 pm | VIRTUAL TRAINING | 45 | $170.00 | |
Virtual CAREGiver Orientation Day 2 | 19 November 2024 | 09:00 am - 05:00 pm | VIRTUAL TRAINING | 45 | $170.00 | |
Virtual CAREGiver Orientation Day 2 | 3 December 2024 | 09:00 am - 05:00 pm | VIRTUAL TRAINING | 45 | $170.00 | |
Virtual CAREGiver Orientation Day 2 | 17 December 2024 | 09:00 am - 05:00 pm | VIRTUAL TRAINING | 45 | $170.00 |
Virtual Medication Assistance
This virtual trainer led session highlights the differences between Medication Prompting and Medication Assistance and Home Instead’s policies and procedures to support clients to safely manage their medication. All Key Players and CAREGivers who are involved in supporting a client with complex care needs should undertake this training to understand which types of medication they can assist their client with, whilst also learning which medications which are outside of the scope of medication assistance for a Home Instead CAREGiver.
This session also includes a simulation workshop to:
- Demonstrate competency in assisting with medication
- Complete a competency assessment for medication assistance.
Objectives and Content
By the end of the session, attendees will be able to understand:
- The definitions and types of medications
- Duty of care in medication assistance
- Role of the CAREGiver and scope of role for medication assistance
- Types of medication errors and how they should be effectively managed and communicated
- How to assist with medications using the seven Rights and Responsibilities framework.
Name | Date | Time | Location | Spaces | Cost | |
Virtual Medication Assistance | 25 September 2024 | 09:00 am - 01:00 pm | VIRTUAL TRAINING | 20 | $130.00 | |
Virtual Medication Assistance | 10 October 2024 | 09:00 am - 01:00 pm | VIRTUAL TRAINING | 20 | $130.00 | |
Virtual Medication Assistance | 23 October 2024 | 09:00 am - 01:00 pm | VIRTUAL TRAINING | 20 | $130.00 | |
Virtual Medication Assistance | 6 November 2024 | 09:00 am - 01:00 pm | VIRTUAL TRAINING | 20 | $130.00 | |
Virtual Medication Assistance | 20 November 2024 | 09:00 am - 01:00 pm | VIRTUAL TRAINING | 20 | $130.00 | |
Virtual Medication Assistance | 4 December 2024 | 09:00 am - 01:00 pm | VIRTUAL TRAINING | 20 | $130.00 | |
Virtual Medication Assistance | 18 December 2024 | 09:00 am - 01:00 pm | VIRTUAL TRAINING | 20 | $130.00 |
CAREGiver Virtual Annual Update
Prior to enrolment previous completion of Workplace Health and Safety, Infection Control, Manual Handling and Medication Assistance Web based modules (and associated assessments) need to have been completed. (The full course fee of Annual Update is $130 this has been seperated and will be invoiced seperatly for annual update and medication assistance)
Virtual CAREGiver Annual Update
The annual update day is an opportunity for CAREGivers to attend face to face training to refresh learning and skills from the CAREGiver Trainer Led sessions from Orientation including Infection Control/Workplace Health and Safety and Manual Handling.
This session also includes simulation workshops to assess competency and skills in the following areas:
- Donning and doffing of PPE
- Manual Handling annual practical skills competency
These sessions will also have a corresponding Empower web-based assessment for completion by attendees, managed by the Academy Administration Team.
Objectives and Content
By the end of the session, attendees will be able to review and update their knowledge basis and complete simulation of skills for the following sessions:
- Infection control – personal protective equipment and basic cleaning responsibilities
- Manual handling review and skills observation checklist
Name | Date | Time | Location | Spaces | Cost | |
Virtual Annual Update | 13 September 2024 | 09:00 am - 11:00 am | VIRTUAL TRAINING | 37 | $65.00 | |
Virtual Annual Update | 17 September 2024 | 09:00 am - 11:00 am | VIRTUAL TRAINING | 37 | $65.00 | |
Virtual Annual Update | 18 September 2024 | 09:00 am - 11:00 am | VIRTUAL TRAINING | 37 | $65.00 | |
Virtual Annual Update | 15 October 2024 | 09:00 am - 11:00 am | VIRTUAL TRAINING | 50 | $65.00 | |
Virtual Annual Update | 16 October 2024 | 09:00 am - 11:00 am | VIRTUAL TRAINING | 47 | $65.00 | |
Virtual Annual Update | 25 October 2024 | 09:00 am - 11:00 am | VIRTUAL TRAINING | 47 | $65.00 | |
Virtual Annual Update | 12 November 2024 | 09:00 am - 11:00 am | VIRTUAL TRAINING | 50 | $65.00 | |
Virtual Annual Update | 13 November 2024 | 09:00 am - 11:00 am | VIRTUAL TRAINING | 50 | $65.00 | |
Virtual Annual Update | 22 November 2024 | 09:00 am - 11:00 am | VIRTUAL TRAINING | 50 | $65.00 | |
Virtual Annual Update | 10 December 2024 | 09:00 am - 11:00 am | VIRTUAL TRAINING | 50 | $65.00 | |
Virtual Annual Update | 11 December 2024 | 09:00 am - 11:00 am | VIRTUAL TRAINING | 50 | $65.00 | |
Virtual Annual Update | 20 December 2024 | 09:00 am - 11:00 am | VIRTUAL TRAINING | 50 | $65.00 |
Virtual Medication Assistance Annual Update
Medication Assistance skills review including a trouble-shooting medication assistance, problem-based learning session.
This session also includes 3 different scenario simulation workshops including:
- Problem solving of real life situations
- Trouble shooting and critical thinking
Objectives and Content
By the end of the session, attendees will be able to refresh previous knowledge in
- Keeping our Home instead clients safe from a medication perspective
- Ensuring our CAREGivers are fully aware of their roles & responsibilities
- Able to act as client advocate in complex situations
- The definitions and types of medications
- Duty of care in medication assistance
- Role of the CAREGiver and scope of role for medication assistance
- Types of medication errors and how they should be effectively managed and
communicated - How to assist with medications using the seven Rights and Responsibilities
framework
Name | Date | Time | Location | Spaces | Cost | |
Virtual Medication Assistance Annual Update | 13 September 2024 | 11:00 am - 01:00 pm | VIRTUAL TRAINING | 45 | $65.00 | |
Virtual Medication Assistance Annual Update | 17 September 2024 | 11:00 am - 01:00 pm | VIRTUAL TRAINING | 47 | $65.00 | |
Virtual Medication Assistance Annual Update | 18 September 2024 | 11:00 am - 01:00 pm | VIRTUAL TRAINING | 43 | $65.00 | |
Virtual Medication Assistance Annual Update | 15 October 2024 | 11:00 am - 01:00 pm | VIRTUAL TRAINING | 50 | $65.00 | |
Virtual Medication Assistance Annual Update | 16 October 2024 | 11:00 am - 01:00 pm | VIRTUAL TRAINING | 47 | $65.00 | |
Virtual Medication Assistance Annual Update | 25 October 2024 | 11:00 am - 01:00 pm | VIRTUAL TRAINING | 46 | $65.00 | |
Virtual Medication Assistance Annual Update | 12 November 2024 | 11:00 am - 01:00 pm | VIRTUAL TRAINING | 50 | $65.00 | |
Virtual Medication Assistance Annual Update | 13 November 2024 | 11:00 am - 01:00 pm | VIRTUAL TRAINING | 50 | $65.00 | |
Virtual Medication Assistance Annual Update | 22 November 2024 | 11:00 am - 01:00 pm | VIRTUAL TRAINING | 50 | $65.00 | |
Virtual Medication Assistance Annual Update | 10 December 2024 | 11:00 am - 01:00 pm | VIRTUAL TRAINING | 50 | $65.00 | |
Virtual Medication Assistance Annual Update | 11 December 2024 | 11:00 am - 01:00 pm | VIRTUAL TRAINING | 50 | $65.00 | |
Virtual Medication Assistance Annual Update | 20 December 2024 | 11:00 am - 01:00 pm | VIRTUAL TRAINING | 50 | $65.00 |
CAREGiver Virtual Best Practice
To be completed within one year of employment, the Best Practice Sessions, continue the CAREGiver Learning Pathway after orientation. CAREGivers can access the best practice training sessions including Dementia Foundation Sessions, An Introduction to Palliative Care and Medication Assistance.
Virtual Dementia Foundations Sessions
The three Dementia Care Foundations Sessions explore the foundational concepts for understanding the types of cognitive decline and the various dementia diagnoses. The sessions also review effective communication strategies and techniques to de-escalate negative behaviours. These three sessions will be run consecutively.
The three Dementia Care Foundations Sessions explore the foundational concepts for understanding the types of cognitive decline and the various dementia diagnoses. The sessions also review effective communication strategies and techniques to de-escalate negative behaviours. These three sessions will be run consecutively.
These sessions will also have a corresponding Empower web-based and quiz for completion by attendees, managed by the Academy Administration Team.
Objectives and Content
By the end of the session, attendees will be able to:
- Understand the types, causes, symptoms and treatments of dementia
- Communication techniques and therapies to enable positive relationships
- Understand and respond to behavioural symptoms of dementia.
Name | Date | Time | Location | Spaces | Cost | |
Virtual Dementia Foundations | 11 October 2024 | 09:00 am - 01:00 pm | VIRTUAL TRAINING | 50 | $130.00 | |
Virtual Dementia Foundations | 8 November 2024 | 09:00 am - 01:00 pm | VIRTUAL TRAINING | 50 | $130.00 |
Virtual Introduction to Palliative Care
The Introduction to Palliative Care Session explores the concepts of palliative care including a quality of life, holistic approach to care and specific identification and care of client’s daily activity of living needs at the end of life.
This session also includes a simulation workshop to:
- Demonstrate effective care principles for immobile clients at the end of life within the scope of the role of a Home Instead CAREGiver.
These sessions will also have a corresponding Empower web-based assessment for completion by attendees, managed by the Academy Administration Team.
Objectives and Content
By the end of the session, attendees will be able to understand:
- The principles and aims of palliative care
- Client preferences and quality of life
- The grief process • Advance Care Planning
- Pain and symptom management
- Providing care at the end of life
- Caring for CAREGivers.
Name | Date | Time | Location | Spaces | Cost | |
Virtual Introduction to Palliative Care | 11 October 2024 | 01:00 pm - 05:00 pm | VIRTUAL TRAINING | 46 | $130.00 | |
Virtual Introduction to Palliative Care | 8 November 2024 | 01:00 pm - 05:00 pm | VIRTUAL TRAINING | 50 | $130.00 |