Passionate Dedication. Extraordinary Service. Authentic Care.

We're here to help.

I need in-home care


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We provide a range of services to help you with your day-to-day activities, as well as around your home.

Home Help

From help with day-to-day errands, general shopping, light housekeeping and home tidy-ups, medication pick-up, our Home Help helps you.

Personal Care

Care and support with personal needs such as washing or showering, grooming, dressing, walking or mobility, or a companion with personal outings. We provide personalised care that is personal to you.


We help with a range of personal and lifestyle needs, while providing a welcome and authentic companionship.


Whether it be to social outings, family events, shopping or medical appointments, we’ll get you from A to B safely and on time, and be right there with you at your destination until you return home safely.

24 Hour Care

Your Home Instead team is available 24 hours a day, 7 days a week to respond to any care needs or concerns.

Dementia Care

Specialist dementia relationship-based care to support and ensure the comfort and safety for those living with dementia.

Palliative Care

Personal, compassionate and supportive palliative care. A personalised layer of support aimed to improve the final stages of those living with limiting conditions.

Respite Care

A chance to connect with someone new, and organised short or long-term respite care for you, while we give your family carer a chance to recharge, and take a break from their day-to-day routine.

Care Management

Your care manager, will help you plan, coordinate and manage all of your current as well as long term care needs.

Hospital to Home

Dedicated discharge, coordination, transport and in-home support to help ensure your transition back home to full recovery is all looked after.

Why choose Home Instead?

Passionate dedication. Extraordinary service. Authentic Care. Our goal is to maximise your health and wellbeing so you can continue living independently at home with confidence.

Compatible CAREGivers

Our CAREGivers truly care. They are compassionate, dependable and professionally qualified, with many having cared themselves for an older friend or relative.

We are locally owned and operated

We are a trusted national network of independent, locally owned offices providing exceptional care and trusted services. We understand the local lifestyle, and our community.

Quality, flexible, consistent care services

We will provide you with care that is both flexible and personal. This is our commitment to you. We offer you the best in-home care and support, tailored to suit your personal needs and preferences.

Consistent & compatible

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What our clients say

“Wow, finally a company that really cares for our aging family members and helps them to continue to live at home. Their 10/10 genuinely caring staff gives me peace of mind knowing mum and dad are well looked after and in control of their needs in aging being met.”

- Mike Dean, Geelong

“Bianca and the team couldn't have done more for my wife and I. She got the very best of care, not just the physical side but huge amounts of emotional and social support. Her carer was like having a close relative visiting. Definitely recommend them to anyone needing excellent, compassionate help.”

- Paul Ganderton, Brisbane

“They are always on time, thorough and friendly. The type of people you want in your home, and around your family.”

- Tim Bowcock, Central Coast NSW

“Thanks so much, your timing for coming into my parents lives has been so valuable to me as well as them.”

- BJ, Copacabana NSW (October 2017)