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To us, it's personal

Passionate Dedication. Extraordinary Service. Authentic Care.

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Home Instead is a national provider of high quality, relationship-based, in-home care for ageing Australians.

We help with a range of personal and lifestyle needs while providing welcome companionship. We take pride in providing the best in-home care and support to meet our clients’ needs. Home Instead is committed to addressing the individual and national challenges of Australia’s ageing population.

Services

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We provide a range of services to help you with your day-to-day activities, as well as around your home.

Ability Care

At Home Instead we support you to continue living independently in your own home by empowering your ability.

Home Help

From help with day-to-day errands, general shopping, light housekeeping and home tidy-ups, medication pick-up, our Home Help helps you.

Personal Care

Care and support with personal needs such as washing or showering, grooming, dressing, walking or mobility, or a companion with personal outings. We provide personalised care that is personal to you.

Companionship

We help with a range of personal and lifestyle needs, while providing a welcome and authentic companionship.

Transport

Whether it be to social outings, family events, shopping or medical appointments, we’ll get you from A to B safely and on time, and be right there with you at your destination until you return home safely.

24 Hour Care

Your Home Instead team is available 24 hours a day, 7 days a week to respond to any care needs or concerns.

Dementia Care

Personal, relationship-based care to support those living with dementia to ensure their comfort and safety

Palliative Care

Personal, compassionate and supportive palliative care. A personalised layer of support aimed to improve the final stages of those living with limiting conditions.

Respite Care

A chance to connect with someone new, and organised short or long-term respite care for you, while we give your family carer a chance to recharge, and take a break from their day-to-day routine.

Care Management

Your care manager, will help you plan, coordinate and manage all of your current as well as long term care needs.

Hospital to Home

Dedicated discharge, coordination, transport and in-home support to help ensure your transition back home to full recovery is all looked after.
Why us?

Why choose Home Instead?

Passionate dedication. Extraordinary service. Authentic Care. Our goal is to maximise your health and wellbeing so you can continue living independently at home with confidence.

Local and trusted provider

We are a national network of local offices providing exceptional care and trusted services. We work closely with our community.

Compatible CAREGivers

Our CAREGivers truly care. They are compassionate, dependable and professionally qualified, with many having cared themselves for an older friend or relative.

Quality, flexible, consistent care

We will provide you with care that is flexible and personal. This is our commitment to you. We offer you the best in-home care, tailored to suit your needs.

For Family Members

Finding care for your loved one

We understand you can’t always be there. And we understand that when searching for the right care for your loved one, it’s so much more than simply a tick in the box. It’s about care, that’s personal. Care that’s human to human. And care that is compatible and will align to the lifestyle of your loved one.

Find out more

For Healthcare Professionals

In-home help, care and support for your patients

From resources, tools, and information – help your patients make informed, confident and supported decisions that will benefit them for years to come. We’re here to make it easy for you and your patient(s) to get the personal and professional care they need, in the comfort of their own home.

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What people say

“Thanks for the wonderful service provided to make my life easier. Your service providers are great people and I feel safe, happy and confident with them. I hope your year is as perfect as this one with your happy perfect CAREGivers. ”

Joan

Perth

“Home instead provided companionship for my father with dementia after he moved into residential care. The caregiver they provided was perfectly matched to dads needs and had a great understanding of how to relate to someone with dementia..”

Rachel

Sydney

“They are always on time, thorough and friendly. The type of people you want in your home, and around your family.”

Christine

Sydney

“I have no hesitation in recommending Home Instead to anyone who is seeking kind, compassionate and quality care for their loved ones. Every team member I have dealt with, from Management to the Caregivers, have made this an affable, positive experience. A highly professional organisation, always accommodating to our changing needs and requests.”

Janine

Sutherland Shire

“Ever since our first contact with Michelle the experience for my Mum have been amazing. From the advice on how and what services we can use the care package for to the wonderful carers, OT team and Michelle's professionalism and genuine caring nature. I would recommend Home Instead to anyone. The piece of mind I have that a wonderful team are caringand advising Mum is priceless.”

Lee-Anne

Redlands & Logan

“Just wanted to let you know that the carers we have for mum at the moment are just great. We consider ourselves very lucky to have such passionate people who engage beautifully with mum And we feel confident that mum is in great care while we are working . I wanted to acknowledge the girls, especially Joanne who is very caring and compassionate carer and, Lisa, Ngarie who go out of there way to make mum comfortable. Just wanted to let you know that the agency you are choosing to help the elderly are quite exceptional people.”

Rosie

Melbourne

“My wife and I have experienced the most extraordinarily wonderful care from our Home Instead Carers and the whole Home Instead Team. We would recommend Home Instead without hesitation My wife's comment is that our Home Instead carers and the whole Home Instead team are worth more than five stars.”

Neal

Geelong

“Denise from home instead is wonderful, supportive and caring. Very prompt and professional with everything we ask. Feel very at ease and comfortable to share any concerns with her and know they will be handled with care. I feel so much better knowing that we have Denise to support us as we help Mum through her elder years.”

Amanda

Sunshine Coast